Is Choice Hotels a good company to work for?

Choice Hotels has an overall rating of 3.4 out of 5, based on over 1,235 reviews left anonymously by employees. This rating has increased by 8% over the last 12 months. 61% of employees would recommend working at Choice Hotels to a friend and 44% have a positive outlook for the business. The best reviews about Choice Hotels have been left by employees working as Intern , General Manager and Front Desk Manager .

Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Software Engineer (22) , Housekeeper (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (14) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 77 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 49 reviews)); "The people and culture at Choice are great!" ((in 40 reviews)); "Working with really great staff" ((in 23 reviews)); "Best work environment, learning scope" ((in 18 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 52 reviews)); "there was bad management." ((in 46 reviews)); "part time work and low pay" ((in 44 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 22 reviews)); "Low salary compared to other in market" ((in 16 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

What are the top reviewed Choice Hotels locations?

Rockville , Phoenix , Scottsdale , Silver Spring , Chicago , New York , Denver , Nashville , Bethesda , Atlanta , North Bethesda , Virginia Beach , Omaha , Washington , Houston , Rapid City , Lynchburg , Austin , Indianapolis , Allentown , Pittsburgh , Jacksonville , Minot , Moline , Wytheville , Dumfries , Kansas City , Mesa , Tucson , Norman

Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,127 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews

1.0

Sep 27, 2016

Unfair Pay - Based on Gender

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The CEO does a great job of communicating with all the associates. They are also making a LOT of personnel changes which makes it seem like the overall company is being positioned to be something else.

Cons

As an insider at the corporate headquarters I know, beyond the shadow of a doubt, that the HR Dept. does not pay women fairly compared to men so why should we believe the rest of the company does.

Choice Hotels Response

9y

Thank you for your feedback. We’re happy to hear about your experience with our in-company communication, and thank you for sharing your concerns regarding equal pay. We will share your review with our HR team and leadership.

5.0

Sep 26, 2016

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, good benefits, employee discount on all choice hotels in any destination.

Cons

Long hours, working with the public.

Choice Hotels Response

9y

Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.

5.0

Sep 21, 2016

Intern

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It was great experience with friendly and supportive people

Cons

It would be hard for intern to find houses because of its location

Choice Hotels Response

9y

Thank you for leaving your review of our internship program! We’re happy to hear you enjoyed your experience. We know how hard it is to afford housing in the DMV area, which is why we provide a stipend of $15/hr for our interns. Thank you for your constructive feedback; we appreciate your thoughts.

Viewing 769 - 771 of 1,127 Reviews

Jobs at Choice Hotels

Housekeeping Attendant Hotel

Receptionist-Front Desk

Front Desk 7 am to 3pm

Choice Hotels

Choice Hotels reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Unfair Pay - Based on Gender

Great Company

Intern

Jobs at Choice Hotels

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