Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
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Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
4.0
May 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Able to study for school durning the graveyard shift. Fair compensation at 9 an hour. Flexible with scheaduling and easy to pick up more shifts.

Cons

Training and support are lacking. Many instances I find myself trying to figure out the system and dos and donts.

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Choice Hotels Response
8y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchisedunder its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed
5.0
May 5, 2016

Area Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Outstanding Team of People, Everyone cares, excellent benefits. The company is involved in the community and gives back

Cons

Ongoing senior management changes and change of direction

4.0
Apr 28, 2016

Great and Innovative Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really great company with great benefits. They did a complete culture shift in my 4 years there, and became a very people-oriented company. Still lots of quirks with senior leadership and unrealistic goals and demands, but in general the people are great and provides access to a lot of great resources.

Cons

Senior leadership was an old boys club. One in particular who was in charge of marketing, sales and distribution borderline mistreated employees by not even saying hi in a hallway or acknowledging any of his employees that bust their butt for him. A lot of favoritism to certain people, but again that's just one person not the whole company.

Viewing 820 - 822 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.