Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
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Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Apr 27, 2016
Recommend
CEO approval
Business Outlook

Pros

One of the only perks of this company is the benefits

Cons

Everything. From lack of communication and processes to a sad excuse of a global sales organization. Absolute disaster. Do not recommend this organization to anyone. They can't seem to "get it right".

1.0
Apr 20, 2016

Sales

Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, can be compensated well in sales. Good working relationships with peers in some departments. Long history of successful brands keeps the corporation moving in a slow growing pattern with very little debt on the books. Flexible working hours at the corporate level.

Cons

Personnel at the corporate level is a mess. Worked at this company for over 10 years. Recent hires in the middle management level and above have turned this once proud company into a clown show. Absolute nepotism takes place here and not even the legal department or Human Resources cares. You will be retaliated against if you speak out against management. If you are older in age, fat, a woman, in a racial minority, or gay getting a settlement is easy because of the discriminatory environment at the corporate level. Abuse of corporate spend policy is rampant and no on is disciplined for those violations.

3.0
Apr 16, 2016

Love job hate bosses antics!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working with guest!! I love earnings choice points and using them for free nights and gift cards! I love working in the hotel industry

Cons

The owners I work for don't pay overtime If one big shot diamond member complains then choice threatens to send in corporate! So keep everyone happy!

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Choice Hotels Response
8y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchisedunder its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
Viewing 823 - 825 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.