Is Choice Hotels a good company to work for?

Choice Hotels has an overall rating of 3.4 out of 5, based on over 1,233 reviews left anonymously by employees. This rating has increased by 7% over the last 12 months. 61% of employees would recommend working at Choice Hotels to a friend and 44% have a positive outlook for the business. The best reviews about Choice Hotels have been left by employees working as Intern , General Manager and Front Desk Manager .

Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Software Engineer (22) , Housekeeper (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (14) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 75 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 53 reviews)); "Great opportunity and culture there" ((in 43 reviews)); "Working with really great staff" ((in 22 reviews)); "Great work environment." ((in 18 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 49 reviews)); "part time work and low pay" ((in 45 reviews)); "there was bad management." ((in 45 reviews)); "Low salary compared to other in market" ((in 20 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 20 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

What are the top reviewed Choice Hotels locations?

Rockville , Phoenix , Scottsdale , Silver Spring , Chicago , New York , Denver , Nashville , Bethesda , Atlanta , North Bethesda , Virginia Beach , Omaha , Washington , Houston , Rapid City , Lynchburg , Austin , Indianapolis , Allentown , Pittsburgh , Jacksonville , Minot , Moline , Wytheville , Dumfries , Kansas City , Mesa , Tucson , Norman

Choice Hotels reviews

3.4

61% would recommend to a friend

(1,125 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,125 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews

3.0

Aug 19, 2012

Great co-workers, property has good potential.

It tech

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, great co-workers and easy going work environment.

Cons

Location limits the hotels success, off season business decreases dramatically.

2.0

Aug 3, 2012

Love it at first, but became embarrassed to admit I even work there

House keeping

Recommend

CEO approval

Business Outlook

Pros

No pre employment test, relaxing enviorment, really great discounts when staying at other choice hotels. Was nice because while cleaning rooms you could listen to your music player or turn on the tv. No one was hovering over you, you just go in and do your job.

Cons

Poor management, no benefits. bad hours not a good job if you are living on one income, the job itself wasn't so pleasant and the pay you get doesn't reflect the work you do, you have to stay until all your rooms are done so you never know from day to day how long you are going to be there. You may get out by 2pm or you might be there till 8pm you never know, so planning anything outside of work is basically impossible. Also no matter how hard you work they don't seem to want to give you any advancement opportunities.

3.0

Aug 2, 2012

A nice little gem that's showing its age.

Front office manager

Recommend

CEO approval

Business Outlook

Pros

The best reason is working for an owner that does not micro-manage. It's located in a great location and guest satisfaction is high on the list. Above average pay.

Cons

Not much support-you will often work alone and are expected to be able to do all necessary tasks, including housekeeping and maintenance no matter how busy you are. There are no benefits, period.

Viewing 961 - 963 of 1,125 Reviews

Jobs at Choice Hotels

Hotel Front Desk Clerk

Front Desk Receptionist

Receptionist-Front Desk

Front Desk Receptionist

Choice Hotels

Choice Hotels reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great co-workers, property has good potential.

Love it at first, but became embarrassed to admit I even work there

A nice little gem that's showing its age.

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