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      Choice Hotels

      Engaged Employer

      Choice Hotels reviews

      3.4

      61% would recommend to a friend

      (1,125 total reviews)
      avatar

      Patrick Pacious

      69% approve of CEO

      44% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      3.1

      Work/Life balance

      3.1

      Senior management

      3.0

      Compensation and benefits

      Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Aug 31, 2017

      Agile and self-aware

      Technology analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The leadership is smart, and not afraid of change. They are aware of what makes the team happy and keeps them ticking, and is not afraid to award them of that.

      Cons

      PTO policy is a little wonky. They still live by the old school mentality, of a bucket for sick days, a bucket for personal time, and PTO bucket, and you cant call upon different buckets if you are out of one, which is antiquated; time off should just be a bucket to spend however the employee see's fit.

      4.0
      Jun 4, 2017

      Good place

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Choice was a good place to work. Great people and collaborative environment. You get to travel to their Phoenix office, which is nice.

      Cons

      Commute in that area is tough.

      avatar
      Choice Hotels Response
      8y
      We’re happy to hear you had an excellent experience at our Rockville office. The commute can indeed be tough in the DMV area, which is why we are located directly next to a DC metro station- and why we provide subsidized metro fare and free parking.
      4.0
      Apr 13, 2017

      Choice is out of touch

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Computer system is easy to use, travel perks are great, training is best is the business.

      Cons

      Choice themselves are totally out of touch with the front line employees and allow franchisees to treat their staff like slaves. I have been here for going into my 11th year and have worked my way up through the ranks, I have been yelled and screamed at and made to cry, for doing my job correctly, I am blamed for everything that goes wrong forget that the owners wont do things to attract guests. I work with an owner with a drug addiction, and have asked for help but Choice does nothing to support you.

      avatar
      Choice Hotels Response
      9y
      Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
      Viewing 124 - 126 of 1,125 Reviews
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      ReviewsChoice Hotels reviews

      Glassdoor has 1,233 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.