Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
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Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Nov 22, 2024

Profits Before Health

Recommend
CEO approval
Business Outlook

Pros

Vacation Policy Discounted Hotel Stays

Cons

It is troubling when companies make decisions that undermine the well-being of their employees. In 2025, Choice Hotels will stop covering GLP-1 drugs like tirzepatide and semaglutide, which are often prescribed for weight loss. Despite claiming to support a diverse workforce, Choice is excluding a medication to employees who struggle with weight management. This seems counter to the values of inclusivity that the company promotes. While GLP-1 drugs can be costly, they are proven to be effective, offering benefits like improved mental health, physical agility, and overall health. It's disappointing that a company would rather wait for employees to develop diabetes before covering a medication that could prevent the condition in the first place.

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Choice Hotels Response
1y
Thank you for sharing your perspective as a Choice employee. Healthcare coverage decisions are made and reviewed annually based on a number of factors. We strive to make decisions that are in the best interests of all our associates in the face of rising healthcare costs. We offer options for weight management, as part of a comprehensive healthcare plan that supports associates both in their physical and mental health. We value all the feedback received through surveys and have made numerous changes in the last year in response to what we have heard. We appreciate the feedback you have provided and have shared it with Human Resources to continually improve our associate experience.
4.0
Sep 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Great benefits Loved my coworkers and boss Flexible work environment

Cons

Some toxic folks have been hired in higher level positions leading to a different culture than before

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Choice Hotels Response
1y
Thank you for sharing your experience as a former Choice associate and for noting our great benefits. We are also glad to hear you had such a positive experience with your boss and coworkers. We value your insights on culture and have shared it with human resources.
4.0
Sep 1, 2024
Recommend
CEO approval
Business Outlook

Pros

A Healthy work life balance

Cons

Slow to promote from within

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Choice Hotels Response
1y
Thank you for your 4-star rating and for noting our healthy work life balance. Choice Hotels prioritizes growth opportunities for our associates and has a rich culture of internal promotion. We appreciate your feedback and have shared it with human resources.
Viewing 160 - 162 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.