Is Choice Hotels a good company to work for?

Choice Hotels has an overall rating of 3.4 out of 5, based on over 1,235 reviews left anonymously by employees. This rating has increased by 8% over the last 12 months. 61% of employees would recommend working at Choice Hotels to a friend and 44% have a positive outlook for the business. The best reviews about Choice Hotels have been left by employees working as Intern , General Manager and Front Desk Manager .

Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Software Engineer (22) , Housekeeper (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (14) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 74 reviews)); "The people and culture at Choice are great!" ((in 47 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 45 reviews)); "Working with really great staff" ((in 23 reviews)); "Flexible hours depending on manager;" ((in 16 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"there was bad management." ((in 50 reviews)); "It takes long time to be full time worker and no benefits" ((in 49 reviews)); "Low pay and no forward opportunity" ((in 42 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 21 reviews)); "Low salary compared to other in market" ((in 20 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

What are the top reviewed Choice Hotels locations?

Rockville , Phoenix , Scottsdale , Silver Spring , Chicago , New York , Denver , Nashville , Bethesda , Atlanta , North Bethesda , Virginia Beach , Omaha , Washington , Houston , Rapid City , Lynchburg , Austin , Indianapolis , Allentown , Pittsburgh , Jacksonville , Minot , Moline , Wytheville , Dumfries , Kansas City , Mesa , Tucson , Norman

Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,127 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews

3.0

Jul 30, 2024

Short Term Focused

Project manager

Recommend

CEO approval

Business Outlook

Pros

Decent benefits, pleasant people, reasonable job expectations.

Cons

Short sighted decision making to manage to quarterly results only. People regularly made decisions out of fear of being laid off.

Choice Hotels Response

1y

Thank you for sharing your perspective as a Choice associate and for your positive ratings of our benefits, job expectations, and colleagues. We value your insight and have shared your comments with human resources.

1.0

May 15, 2024

Stay Far Away

Individual contributor

Recommend

CEO approval

Business Outlook

Pros

No micromanaging, pay is ok but depends on role, convenient location

Cons

Old boys club culture; unfriendly environment; no flexibility; management not knowledgable treats you like your beneath them; enables bad behavior from employees; shuns you if you speak up; management doesn't want to or know how to deal with conflict; no loyalty;toxic environment

4.0

Apr 30, 2024

Good company albeit old and hard to implement change

Director

Recommend

CEO approval

Business Outlook

Pros

Worked with a great team until we got a new SVP/CRO

Cons

CRO is a tyrant with little man syndrome.

Choice Hotels Response

1y

Thank you for sharing your feedback. Your thoughts will be shared with human resources.

Viewing 163 - 165 of 1,127 Reviews

Jobs at Choice Hotels

Receptionist-Front Desk

Choice Hotels

Choice Hotels reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Short Term Focused

Stay Far Away

Good company albeit old and hard to implement change

Jobs at Choice Hotels

Choice Hotels reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Choice Hotels

Choice Hotels reviews FAQs