Choice Hotels reviews

3.4

61% would recommend to a friend

(1,126 total reviews)
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Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
5.0
May 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Fabulous management! I think they could be a little more anal about their processes but the laid back environment is exceptional. We roll a good, trustworthy team of individuals. We all strive to please our guests as much as we can. Can't please everyone, but we do well. EXCELLENT location with a stellar view of the Rockies.

Cons

Guys/Gals - Show up on time! That is the only negative - you never know when you will get cut loose. It's all good :) I see it as more in my paycheck - LOL I love our current staff!

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Choice Hotels Response
3y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands, and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
3.0
May 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Guest relations and free breakfast

Cons

Lack of communication and some lack of organization and compassion

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Choice Hotels Response
3y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands, and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
5.0
Apr 20, 2022

Love it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work-Life balance, good pay and lots of learning opportunities. I am treated very well. Hybrid work.

Cons

I commute over an hour.

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Choice Hotels Response
3y
Thank you for your feedback. We’re happy to hear that Choice’s work-life balance has made a positive impression! We value your thoughts and will share them with the Human Resources team.
Viewing 271 - 273 of 1,126 Reviews

Glassdoor has 1,234 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.