Choice Hotels reviews

3.4

61% would recommend to a friend

(1,125 total reviews)
avatar

Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Apr 7, 2022

Mostly good

Recommend
CEO approval
Business Outlook

Pros

Great people in the team, a fun industry, nice offices.

Cons

Clique-y management, product is not that attractive, very reactionary strategy

2.0
Apr 5, 2022

Leaders don't actually care about you

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice office. Good benefits. The job was great, but not the people

Cons

I have to agree with another reviewer's comments below. I had the same experience. I found that people in the exact same role were hired to work remote while others are not allowed to. "Cons * anti-remote attitude from CEO (and Executive Leadership)... * ...yet, selectively hire some people fully remote while expecting other people to work in office, and when pressed for criteria on how these decisions are made, get non-answer spin from HR * if you are a woman, you will not get above middle management * pathetic covid response - only did the minimum to look like the org was concerned, while repeating "we are following CDC guidelines" over and over so it appeared they care * used to do feedback surveys but Choice stopped doing them because they didn't like the negative feedback (and never made any changes based on feedback)- and when employees in exit reviews give honest reasons for why they're leaving, HR gets angry and defensive Advice to Management Actually listen to the feedback you are getting and act on it. If the CEO/executive level is blocking any positive change, be honest and transparent with your employees about it. Quit trying to promote the company line."

Viewing 277 - 279 of 1,125 Reviews

Glassdoor has 1,233 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.