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      ChowNow

      Engaged Employer

      ChowNow reviews

      2.4

      17% would recommend to a friend

      (283 total reviews)
      avatar

      Kanika Soni

      12% approve of CEO

      11% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.4

      Work/Life balance

      3.4

      Compensation and benefits

      2.8

      Culture & values

      2.4

      Career opportunities

      2.2

      Senior management

      ChowNow has an employee rating of 2.4 out of 5 stars, based on 283 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ChowNow employee rating is 38% below average for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      283 reviews
      2.0
      Mar 27, 2024

      Decent pay, inefficient, np

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is decent There are some really nice people Adequate tools Pre-multiple layoffs, we had a really good company culture. Now it's mostly "get the work done". Product team is tired and weary. There are(were) amazing product owners and product managers guiding the way and trying to protect the culture.

      Cons

      Micromanagement on every level top-down. No one feels like they can make their own decision and be confident about it. Eng leadership and actual leadership have different viewpoints, and the product team is in the middle negotiating and taking the blame. Eng leadership experience is outdated as they have been at ChowNow for so long.

      2.0
      Jan 25, 2024

      EHH

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      - WFH - Provide all equiptment.

      Cons

      - Unrealistic monthly contact goal you must meet. If it's not met after a few months, you're let go. I rarely take breaks and still barely meet the monthly goal. Bad for your mental health forsure. - No support at all. Working here over a year and never have been allowed to transfer a call to a Manager for an escalated call. US leads are no help. I agree with a previous review that you get more help with offshore leads. - We're not trained on troubleshooting and intergration enough yet that's majority of calls. Guru can't solve everything!!!!!

      Viewing 46 - 48 of 283 Reviews
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      Glassdoor has 294 ChowNow reviews submitted anonymously by ChowNow employees. Read employee reviews and ratings on Glassdoor to decide if ChowNow is right for you.