ChowNow reviews

2.4

17% would recommend to a friend

(283 total reviews)
avatar

Kanika Soni

12% approve of CEO

11% positive business outlook

ChowNow has an employee rating of 2.4 out of 5 stars, based on 283 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ChowNow employee rating is 38% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

283 reviews
3.0
Dec 19, 2022

Used to be great.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It used to be a great place to work. The benefits are great! A majority of the leaders are fantastic and care about their team, like Sydney. Don't let go of Sydney if you care about the success of your onboarding dept! The offices are really cool if you live near one.

Cons

Obviously the layoffs are a con , 3 rounds in 1 year. They were not seemingly performance based, either. Execs flaunt their stance on social issues which is uncomfortable in a work environment. Essentially the product is not keeping up with the competition, in an extremely crowded space. Has made minimal effort in returning to pre pandemic levels of togetherness. We're still having Christmas parties on zoom y'all come on, we see the other companies partying it up IRL on LinkedIn, it comes back to not being profitable enough anymore to fly everyone to be together. Pay has NOT kept up with inflation this year, Hasn't budged.

4.0
Dec 18, 2022
Recommend
CEO approval
Business Outlook

Pros

- Great pay, very competitive - Good benefits - Great people, all very nice

Cons

- Extremely slow moving environment - Layoffs are rampant currently

2.0
Dec 14, 2022

I…Uh…Hmm.

Recommend
CEO approval
Business Outlook

Pros

The founders do care and want the business to succeed. The benefits are better than you find at other companies of the same size or larger. The hiring process for team members is thorough and a lot of wonderful people work here.

Cons

ChowNow, like Zoom, skyrocketed revenue due to the demand brought by the pandemic but instead of saving for a rainy day and continuing at the pace a smaller sized medium company should it had starry eyes and bet it all. The rainy day is now here. The culture has taken a huge hit this last year and employees in all departments have no idea where things are going even when we get presented to because none of it sounds like well thought out strategic planning. We have a mixed bag of executives from a variety of backgrounds that seem more tied to where they came from instead of what they could bring to the table to grow or at the very least make ChowNow a consistent company. The next tier of leaders in the Director category just seem to go along with whatever. Other cons are that many processes are archaic and carefully guarded because the old regime does not want to get exploited as first time leaders and new leadership or IC’s that try to bring new thought are quickly undermined and sandbagged. This leads to misalignment across departments and kills innovation. Ask any regular employee at the company what our marketing plan, sales goals, product roadmap, operational improvements, and financial goals are for the near future and you’ll get a sweeping “I don’t know”.

Viewing 97 - 99 of 283 Reviews

Glassdoor has 294 ChowNow reviews submitted anonymously by ChowNow employees. Read employee reviews and ratings on Glassdoor to decide if ChowNow is right for you.