Is ChowNow a good company to work for?

ChowNow has an overall rating of 2.4 out of 5, based on over 294 reviews left anonymously by employees. This rating has decreased by 20% over the last 12 months. 17% of employees would recommend working at ChowNow to a friend and 11% have a positive outlook for the business. The best reviews about ChowNow have been left by employees working as Sales Development Representative , Account Coordinator and Territory Manager .

Does ChowNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ChowNow employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at ChowNow. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ChowNow?

17% of ChowNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ChowNow 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at ChowNow?

Account Executive (27) , Sales Development Representative (SDR) (24) , Territory Manager (16) , Account Coordinator (12) , Sales Development Representative (11) , Customer Support Representative (10) , Customer Service Representative (8) , Software Engineer (8) , Account Manager (6) , Menu Specialist (5) , Sales (4) , Backend Engineer (3) , Marketing (3) , Sales Manager (3) , Sales Representative (3)

What are the pros of working at ChowNow according to real employee reviews?

"The people are great!" ((in 41 reviews)); "Good Benefits and Perks" ((in 24 reviews)); "Everyone is always willing to help lend a hand regardless of how busy they are." ((in 12 reviews)); "Above average salary and commission set up." ((in 11 reviews)); "It's a great company culture!" ((in 11 reviews))

What are the cons of working at ChowNow according to real employee reviews?

"Massive layoffs over the last two years shows the decline that no one can ignore." ((in 23 reviews)); "SDR Senior Leadership is poor" ((in 16 reviews)); "Pay little low." ((in 12 reviews)); "Working hours are a bit strange, not like your traditional 9 to 5. Work/life balance is not the best even though management preaches that it's a priority" ((in 7 reviews)); "Since October of 2021 there have been at least 4 rounds of lay offs." ((in 6 reviews))

What are employees saying about ChowNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ChowNow layoffs and their outlook for job security at ChowNow in 2026.

What are the top reviewed ChowNow locations?

Los Angeles , Kansas City , Playa Vista , Culver City , New York , Austin , Venice , Chicago , Phoenix , Raleigh , San Francisco , Atlanta , Kansas City , Peoria , Chesapeake , Syracuse , Charlotte , Dallas , Nashville , California City , Orange , Santa Monica , Redwood City , Palo Alto , Castle Rock , Las Vegas , Seattle , Philadelphia , Hollywood , Tampa

ChowNow reviews

2.4

17% would recommend to a friend

(283 total reviews)

Kanika Soni

12% approve of CEO

11% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (283 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ChowNow has an employee rating of 2.4 out of 5 stars, based on 283 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ChowNow employee rating is 38% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

283 reviews

4.0

Dec 1, 2021

Great Culture and Work Life Balance

Territory manager

Recommend

CEO approval

Business Outlook

Pros

Young progressive company that understands the importance of work life balance but also hard work

Cons

Still a young company with some broken processes and lack of communication between departments

5.0

Nov 29, 2021

Great culture, competitive pay, and interesting challenges

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

- Modern technology stack - Great culture, resonating throughout the company - Collaborative and supportive co-workers - Inclusive environment - Supportive of healthy work/life balance - Remote opportunities

Cons

- Interview process was a little slow

3.0

Nov 20, 2021

Great mission, but is it sustainable?

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Diversity is pretty good, but some areas not so much.

Cons

Product pushes lots of features and management pushes scalable changes, but blocked by legacy user who seems to still run the show. Eng and Prod don’t seem to be in alignment. Get blocked constantly and some PRs take months/year to get approval. Mission is great, but there are talks to support franchise restaurants and that is anti-mission statement. Push to cleanup code, but keep being told to add technical debt. Work life balance doesn’t seem possible when manager says to take time off and then messages you when sick or on vacation.

Viewing 154 - 156 of 283 Reviews

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Jobs at ChowNow

Director, Account Management

Senior Revenue Operations Manager

Backend Engineer, Senior

Revenue Enablement Program Manager

ChowNow

ChowNow reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Culture and Work Life Balance

Great culture, competitive pay, and interesting challenges

Great mission, but is it sustainable?

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