ChowNow reviews

2.4

17% would recommend to a friend

(283 total reviews)
avatar

Kanika Soni

12% approve of CEO

11% positive business outlook

ChowNow has an employee rating of 2.4 out of 5 stars, based on 283 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ChowNow employee rating is 38% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

283 reviews
4.0
Sep 20, 2022
Recommend
CEO approval
Business Outlook

Pros

This company had and still continues to be a useful product and an ethical business that treats its clients and employees very well. Fantastic benefits and work life balance is highly encouraged. Overall a solid culture

Cons

This product is going downhill FAST. Before the pandemic this was a leading idea and product but now the market is extremely saturated and the competitors have in many ways surpassed ChowNow. This a a product that is passed it’s peak. Massive layoffs over the last two years shows the decline that no one can ignore. Most tenured employees are “riding the wave”

3.0
Nov 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Good benefits, Pto, if you are lucky a decent working environment if you make it.

Cons

SLOW Ineffective HR, high turn over for sales and customer service. Company is generally unsure of where theyre headed. They care more about making sure people know they tackle social issues over practicality of running a business.

1.0
Jun 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Great base salary, slow to write people up for performance. Accepts mediocrity as the norm. If you're an average to below-average performer, you'll have a long career here.

Cons

Where do I start? There's no continuity between sales development reps/growth marketing and sales. Each team has different goals which are not aligned and lead to thousands of no-show meetings annually because sales dev reps have very high goals and are only compensated for meetings held, whether they are good meetings or bad. This wastes thousands of valuable hours for salespeople, both inside and outside and costs the company $millions in lost sales because the sales development team takes any and all feedback personally, creating a hostile work environment for all involved. Commission plan is wildly out of whack and has been for about a year. Revenue ops team that calculates commissions claims to be too busy to fix commissions the right way so they leave sales reps holding the bag for company errors. No salespeople in this organization are happy with their jobs, all are looking for new employment and turnover is very high. Company sales leadership misleads and misrepresents commission plans and earning opportunities and there has been no transparency into earnings for over a year. Every rep has been improperly compensated repeatedly yet there are no repercussions for the people who are causing the problems, only excuses. Software was to be purchased to help give visibility to earnings nearly a year ago but is still not live. Company product leadership has failed over and over again to quickly develop the tools and features necessary to keep the product competitive and has chosen to all but abandon the company's primary product offering rather than fix it with a few simple features that would make it competitive again. Sales leadership creates contests then doesn't follow through with prizes - just more excuses - for months.

Viewing 25 - 27 of 283 Reviews

Glassdoor has 294 ChowNow reviews submitted anonymously by ChowNow employees. Read employee reviews and ratings on Glassdoor to decide if ChowNow is right for you.