Is ChowNow a good company to work for?

ChowNow has an overall rating of 2.4 out of 5, based on over 294 reviews left anonymously by employees. This rating has decreased by 21% over the last 12 months. 17% of employees would recommend working at ChowNow to a friend and 11% have a positive outlook for the business. The best reviews about ChowNow have been left by employees working as Sales Development Representative , Account Coordinator and Territory Manager .

Does ChowNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ChowNow employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at ChowNow. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ChowNow?

17% of ChowNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ChowNow 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at ChowNow?

Account Executive (27) , Sales Development Representative (SDR) (24) , Territory Manager (16) , Account Coordinator (12) , Sales Development Representative (11) , Customer Support Representative (10) , Customer Service Representative (8) , Software Engineer (8) , Account Manager (6) , Menu Specialist (5) , Sales (4) , Backend Engineer (3) , Marketing (3) , Sales Manager (3) , Sales Representative (3)

What are the pros of working at ChowNow according to real employee reviews?

"great people to work with" ((in 37 reviews)); "Good Benefits and Perks" ((in 23 reviews)); "Great work life balance for sure" ((in 15 reviews)); "work life balance + pay is good" ((in 12 reviews)); "Everyone is always willing to help lend a hand regardless of how busy they are." ((in 11 reviews))

What are the cons of working at ChowNow according to real employee reviews?

"Massive layoffs over the last two years shows the decline that no one can ignore." ((in 21 reviews)); "SDR Senior Leadership is poor" ((in 16 reviews)); "False hope for advancement, unclear responsibilities, little to no transparency and communication from higher ups, multiple lay offs" ((in 7 reviews)); "Working hours are a bit strange, not like your traditional 9 to 5. Work/life balance is not the best even though management preaches that it's a priority" ((in 7 reviews)); "The morale is low across the board in all of sales." ((in 3 reviews))

What are employees saying about ChowNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ChowNow layoffs and their outlook for job security at ChowNow in 2026.

What are the top reviewed ChowNow locations?

Los Angeles , Kansas City , Playa Vista , Culver City , New York , Austin , Venice , Chicago , Phoenix , Raleigh , San Francisco , Atlanta , Kansas City , Peoria , Chesapeake , Syracuse , Charlotte , Dallas , Nashville , California City , Orange , Santa Monica , Redwood City , Palo Alto , Castle Rock , Las Vegas , Seattle , Philadelphia , Hollywood , Tampa

ChowNow reviews

2.4

17% would recommend to a friend

(283 total reviews)

Kanika Soni

12% approve of CEO

11% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (283 reviews)

Ratings by demographic groups

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ChowNow has an employee rating of 2.4 out of 5 stars, based on 283 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ChowNow employee rating is 38% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

283 reviews

5.0

Jan 13, 2014

Motivated company that cares about both their client and co-worker's happiness.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Creative, excited company that is constantly working to make their product better and better. Great benefits including group workout classes, ping pong tournaments, company BBQs and free daily coffee and snacks!

Cons

None to speak of...Excellent blend of young minds and seasoned professional working together to strengthen and grow the product.

1.0

Jul 15, 2024

If you're thinking of accepting a job at this company, DON'T!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

My manager did their best to be supportive, accessible, and optimistic despite the challenging periods I experienced while working there.

Cons

1. Quota is unachievable. In 2024, only around 3-4 salespeople in the entire company hit quota. They will lie in your interview process and say nearly everyone hits quota. This is false. Nevertheless, company is raising quota. Commission checks will not be nearly as high as you may hope or anticipate, so this should be factored into the decision-making process. 2. KPIs are constantly changing as the focus and priorities shift every week, and managers will micromanage the number of calls, texts, and emails sent on an hourly basis. 3. Interim executives are condescending, confusing, and accusatory. On a weekly basis they suggest that salespeople lack the drive and initiative and that is why quotas are not being hit across the entire company. 4. Company morale is at an all-time low as executives often admit, but they rarely make an effort to ameliorate these issues. 5. Lay offs constantly. I did not feel safe or secure in my job.

ChowNow Response

1y

We appreciate your honest feedback. First off, we are sorry that you did not have a positive experience while you were with the company. There have been recent changes with the sales leadership team in order to reset and take a step back to evaluate what was not working. As a result, KPIs and quotas have been simplified in an effort to reduce the likelihood of micromanagement and set a more consistent expectation for sales representatives. There is also a revaluation of performance reviews currently underway to refine how leadership measures success. In addition, we are taking steps to begin to improve company morale by reinstating promotions so the team feels valued and recognized for their contributions. The interim executive leadership team is taking the time to understand the root cause of the issues that led to reductions in force and reflecting on better ways to build relationships across the organization.

1.0

Nov 16, 2021

Great job until it's not

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Compensation is fair to start and they provide many opportunities for raises. Benefits were incredible, but maybe that's because I came from non-profit standards.

Cons

Management protect each other no matter what and HR is useless. They try so hard to pump everyone up with toxic positivity but burnout is company wide.

Viewing 28 - 30 of 283 Reviews

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Territory Sales Manager, Richmond

Richmond, VA

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Territory Sales Manager, St. Petersburg

Saint Petersburg, FL

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Territory Sales Manager, Louisville

Louisville, KY

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Territory Sales Manager, Tampa

Tampa, FL

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ChowNow

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Reviews by job title

Motivated company that cares about both their client and co-worker's happiness.

If you're thinking of accepting a job at this company, DON'T!

Great job until it's not

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