Is Chubb a good company to work for?

Chubb has an overall rating of 3.6 out of 5, based on over 5,054 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 63% of employees would recommend working at Chubb to a friend and 63% have a positive outlook for the business. The best reviews about Chubb have been left by employees working as Associate , Intern and Portfolio Underwriter .

Does Chubb pay their employees well?

According to anonymously submitted Glassdoor reviews, Chubb employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Chubb. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Chubb?

63% of Chubb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Chubb 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Chubb?

Underwriter (385) , Senior Underwriter (100) , Intern (73) , Claims Adjuster (71) , Underwriting Assistant (71) , Software Engineer (70) , Analyst (57) , Business Analyst (57) , Claims Examiner (56) , Customer Service Representative (50) , Senior Software Engineer (44) , Manager (43) , Financial Analyst (35) , Associate Underwriter (33) , Claims Specialist (33)

What are the pros of working at Chubb according to real employee reviews?

"good benefits and specially the annual overseas trip" ((in 296 reviews)); "great people; I no longer work there but have many close friends still with the company" ((in 268 reviews)); "Good work life balance because there is nothing to do on most teams except useless work" ((in 235 reviews)); "It has a great culture and very flexible with working from home." ((in 157 reviews)); "good support and pay is not bad" ((in 146 reviews))

What are the cons of working at Chubb according to real employee reviews?

"Poor management and communication with staff" ((in 164 reviews)); "You’re expected to train below you but no training is given to you so you have to figure it out." ((in 60 reviews)); "Senior management is always talking Travelers this and Travelers that!" ((in 35 reviews)); "Low raise and bonus." ((in 29 reviews)); "Upper Management is horrible at the department level up until the executives/CEO." ((in 29 reviews))

What are employees saying about Chubb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Chubb layoffs and their outlook for job security at Chubb in 2026.

What are the top reviewed Chubb locations?

Philadelphia , New York , Whitehouse Station , Chicago , Jersey City , Warren , Phoenix , Wilmington , Dallas , Whitehouse , Simsbury , Alpharetta , Los Angeles , Chesapeake , Atlanta , O'Fallon , Phila , Miami , San Francisco , Tampa , Houston , New Haven , Overland Park , Washington , Saint Louis , Boston , Newark , Bethlehem , O Fallon , Hartford

Chubb reviews

3.6

63% would recommend to a friend

(3,855 total reviews)

Evan Greenberg

70% approve of CEO

63% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.4

Compensation and benefits

3.4

Career opportunities

3.1

Senior management

Chubb has an employee rating of 3.6 out of 5 stars, based on 3,855 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chubb employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Jun 9, 2017

There's transition....then there's what's going on at Chubb

Underwriting

Recommend

CEO approval

Business Outlook

Pros

Working from home a few days a week

Cons

* Morale is shot to hell * Everything that was good about ACE is gone, it's pretty much Legacy Chubb which is laughable since the antiquated systems/methodologies they use leave a lot to be desired * Seems to take 3-4 people to get any one task completed * Management could not care less how you're feeling. It's all "We're moving forward and you're not allowed to have any feelings otherwise" * Don't bother giving any ideas or opinions - they don't want to hear them, even if they ask. It's just show they're putting on. * We have people in charge who have no clue how things are done * Don't get too comfortable with any workflows or system changes. Most likely they'll change again next month or the system "enhancements" will go askew because no one thought to test them or, you know, ask the people who will use the system daily for input.

5.0

Jun 6, 2017

Chubb

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

When it was Chubb not Chubb Limited it was a five star company and I loved working there

Cons

Seems like they just do things just to get it done whether it's right or wrong. Management is not the same as it used to be with the old Chubb

1.0

May 31, 2017

Most stressful job ever

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits are great and you can adjust your hours no major micromanaging you can work independently decent work environment of you worked in a call center before

Cons

The certification process is terrible 8 long months of stress the training was poor your expected to take notes and remember what you been taught which entails a buttload of info they expect you to retain this info and ask no questions if you do you are made to look like an idiot for asking the trainers are old and lazy little to no tools is provided every thing is almost manual the systems used are from the dark ages and the pay is a joke you are constantly receiving threats if you don't perform the majority of the time you are guessing no one knows their job you literally are the computer yet you get paid like a lowly servant lots of favoritism and rude old stuck in their ways management no pat on the back but constant negative feedback

Viewing 3247 - 3249 of 3,855 Reviews

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Chubb reviews

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There's transition....then there's what's going on at Chubb

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