Cinemark reviews

3.4

60% would recommend to a friend

(3,132 total reviews)
avatar

Sean Gamble

66% approve of CEO

40% positive business outlook

Cinemark has an employee rating of 3.4 out of 5 stars, based on 3,132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cinemark employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

3K reviews
5.0
May 13, 2015
Recommend
CEO approval
Business Outlook

Pros

This is the easiest job I've ever had. It doesn't matter whether you work box office, concessions, or as an usher, nothing about this is difficult. Things can get hectic around the holidays and with big name films, but it's still simple stuff. Some Theaters will be better or worse to work for depending on how good management and co-workers are.

Cons

Corporate will bend or break nearly any policy if it means avoiding customer complaints. It can be frustrating to explain to a customer why something cannot be done only to have a manager override you because there was a complaint about something else entirely three weeks before, and they don't want to give anyone an excuse to send in another.

4.0
Apr 29, 2015

Sometimes I miss it...

Recommend
CEO approval
Business Outlook

Pros

Working at Cinemark was fast paced, especially during the summer and holidays. There are several positions at each theater, including usher, concessions, box office, and even cafe. You also got to see movies for free, which is great! Some opportunities to advance since they often hire from within the company.

Cons

The pay was very poor and nearly minimum wage, even after "raises." Often yelled at by customers for the high prices of tickets and food. Also, our manager often scheduled employees for close/open shifts, with about 7 hours or less in between shifts, which I'm pretty sure is illegal.

Viewing 64 - 66 of 3,132 Reviews

Glassdoor has 4,144 Cinemark reviews submitted anonymously by Cinemark employees. Read employee reviews and ratings on Glassdoor to decide if Cinemark is right for you.