Cinemark reviews

3.4

60% would recommend to a friend

(3,138 total reviews)
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Sean Gamble

66% approve of CEO

39% positive business outlook

Cinemark has an employee rating of 3.4 out of 5 stars, based on 3,138 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cinemark employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Sep 23, 2014
Recommend
CEO approval
Business Outlook

Pros

The job in its self is pretty easy if you can handle guests who think they're entitled to star treatment. Plus you get free movies and the scheduling is pretty flexible. I enjoyed the work and at the time i worked there everyone was around my age. Floor staff is usually 16-18. Managers are 19-25 usually.

Cons

Pay for managers isn't enough. the difference in pay between my floor staff position and manager position was $.63 difference for a lot more work and responsibility. At least at my theater policies weren't strictly followed and managers were just as bad as employees. Our theater manager slept with employees, managers would throw expired milk gallons off the roof. employees were constantly on cell phone or snacking on the job but that's how things were run. Every now and then when someone from corporate or our regional manager stopped by things briefly got serious. We'd have 16 and 17 year olds either come in at 7 am or stay after their shift till 2 am deep cleaning the theater to make it look presentable. Employees would get fired for a policy that they broke 4 months prior, like buying one scoop of ice cream but getting 2 instead. everything was inconsistent.

3.0
Sep 22, 2014

Great Team, Low Pay

Recommend
CEO approval
Business Outlook

Pros

Great opportunities for resume development--because we're typically low on payroll, you frequently get to be a jack of all trades and learn to be creative with scheduling and usage of hours. It's certainly a fun & active environment. No two days are ever the same. It's nice that promoting from within is encouraged, but it takes awhile to move up because you essentially have to wait for GMs to leave the company while they shift enough people around from theater to theater until a low level theater opens up for you to take over. Lateral moves are easier--Senior Assistant Manager to Auditor or something of the like.

Cons

It's hard to achieve both building success and work-life balance while working for a theater as management because you essentially must always have eyes on it. And the minute you take your eyes from it, that's likely the day an auditor walks through the doors. It's not that success isn't possible, it's that with the strong eye always on payroll hours, building performance suffers. And with pay being extremely low for the relative responsibilities, you either become a workaholic, or you suffer with low scores.

3.0
Sep 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Everyone here is connected, we are like one big family when we work together, and we all are there for each other when times are rushed and customers are difficult, this includes management. Also, you get free movies and that's pretty cool.

Cons

Minimum wage is not enough for the type of customers we have to handle on a daily basis, and definitely not enough for the busy holiday times. Not enough room to move up in the company, and if you do, it still isn't enough. We can't work over 26 hours anymore so it's difficult to live off of.

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Glassdoor has 4,154 Cinemark reviews submitted anonymously by Cinemark employees. Read employee reviews and ratings on Glassdoor to decide if Cinemark is right for you.