Pros
Outstanding technicians. Good amount of autonomy for day-to-day work. You make your own schedule for the most part. I really enjoyed interacting with customers and seeing some very interesting places & businesses.
Cons
The main issue with Cintas is that they hire their managers straight from college or other industries as managers, not from their technicians. As such, their service managers have little to no industry knowledge. In other words, they don't hire managers from the technician ranks unless you have a college degree. These managers have little to no idea what they're talking about compared to the technicians who actually complete the tasks and understand exactly how long certain tasks take and what is required. Additionally, I have found that many managers have little to no integrity. They'll say & do whatever they need to in order to meet their sales/service quotas, please their supervisors, and advance their careers. It is very demoralizing to the technicians who actually care about the fire protection industry & customer service.