Cintas reviews

3.7

64% would recommend to a friend

(6,585 total reviews)
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Todd M. Schneider

83% approve of CEO

71% positive business outlook

Cintas has an employee rating of 3.7 out of 5 stars, based on 6,585 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cintas employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Dec 30, 2013
Recommend
CEO approval
Business Outlook

Pros

The culture is based on performance, professionalism, positive discontent, and ethical standards. If you are a motived, good character, Cintas has a great culture. The benefits and pay are average compared to most mid-sized corporations.

Cons

Management isn't up to par with competing companies. Cintas is an ever changing environment and Management tends to try things that don't work over and over hoping for a different result. I was promised a monthly bonus and promotion based on performance which I got for a limited time. I was promoted once, but the bonuses were taken away. Cintas says that they don't do affirmative action in training, but their managers say differently. They make it clear that they need to have a diverse environment so if you aren't the right color or age of the person who left the before you, you probably won't get promoted to their position. If your a minority, I would strongly recommend this company.

3.0
Dec 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Excellent training/preparation. Excellent benefits including health/dental/vision and car package worth ~$12-15K. Diverse product line. Excellent compensation for top-performers. Plenty of opportunity for advancement. If you are looking to make great money with limited sales experience and/or are a recent graduate, Cintas is an incredible place to start. They will train you very well in the basics of prospecting for and closing business. After your initial 6 months, you will know how 'not to fail' by maintaining an activity model. You will learn decent business acumen and how to identify/engage decision-makers. Finally, you can take advantage of an uncapped commission structure to earn great commissions - note that this doesn't scale with advancement. You will be given the opportunity to learn more logistically-oriented responsibilities, which will give you some versatility when figuring out an internal career-path. It is easy to move between the sales/ops sides once you've had some success in either. As an average sales rep you can expect a starting salary around $35-$50K and total comp in the $85K range. Top performers can exceed $160K in total comp, but note this is not normal - I am presently the #2 ranked rep in my division (192 total reps) and I am on pace for $166,800 this year.

Cons

Outdated sales model. Borderline toxic sales culture. Emphasizes individual results over team success. Difficult sales/ops interplay. Low 'corporate IQ.' Old-world, conservative approach to the sales process. Lack of transparency in managements decisions, particularly when dealing with the front-line revenue generators. Cintas is an old-school company that doesn't adjust well to change. Stock-price is everything, and you will notice that there is a top-down mentality that essentially conveys a 'do your job and shut your mouth' attitude. Most of management are drawn from the sales-force, which isn't always a good plan because sales people are individualistic by nature an not necessarily suited to teaching/guiding others. You will not find many MBA's in the company, and very few Ivy-leaguers despite compensation in line with 'smarter' companies. This 'brain-drain' creates an environment that can seem oppressive to intellectuals. There is definitely a blue-collar mentality, and even as a sales rep you will be asked to perform 'service' related functions from time to time. I don't think that's a bad thing however. Management emphasizes activity over intelligence and may let you down by skipping over teaching you the nuances of relationship management in favor of a volume-based approach. IF YOU ARE NOT COMFORTABLE WITH COLD-CALLING/DIALING THIS IS NOT A COMPANY FOR YOU. The commission structure is top-loaded with minimal residual comp, so you have to bring in new business consistently to be successful.

4.0
Dec 25, 2013

Get out what you put in.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Advancement opportunities are definitely there

Cons

Hours can be too long at times

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