Cintas reviews

3.6

64% would recommend to a friend

(6,553 total reviews)
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Todd M. Schneider

82% approve of CEO

71% positive business outlook

Cintas has an employee rating of 3.6 out of 5 stars, based on 6,553 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cintas employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Oct 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Amazing car package. $355 for the car, $54 for maintenance and $50 for your own cellphone. They also put your car in a lease back program, which means they lost you under their insurance. Be warned that limits what you are allowed to do with YOUR car. They also pay for your gas (if you get 24mpg) with a company credit card. Make sure you get the cheapest gas around though.

Cons

They are hands down the cheapest company out there. They refuse to use the AC is the summer so the office is hot! If you leave a light on the whole office gets an email calling you out. They will not spend money on keeping office equipment current. They give you an old beat up tablet style hp with a broken CRM. The sales process is dirty because you promise the world and cannot deliver a sandwich. Service will screw up about 90% of your installs, which makes you look foolish in front of your customer. You will have plenty of days where you have to ride on trucks picking up dirty uniforms and bar towels. Those days about 25 -35 per year you have to be at the plant for 5 am. The trucks are usually old and without AC as well. On Monday and Wednesday you have to be at the plant for 7 am for a meeting then to make 200 cold calls for the week. You cannot leave until you make 8 appts each day. Most people are so sick of you calling they just hang up. The "Golden Hours" are 7:30-5:30. That means you must be in your territory those hours. You MUST have 16+ new presentations each week or you will be put on plan. During the interview process they make a lot of empty promises, such as getting you out of training early, or you'll make commission on everything you sell. They will also talk about bonuses that can get up to $30k quarterly (still haven't seen anyone get that). While you're an SRT the other rep that is sharing your territory is getting bonuses off of everything you sell. They are incentivized for your sales. They say this makes them help you, but what I have noticed is it makes them give you all the customers they don't want but still get paid for selling them. You have to go thru a mandatory 12 weeks of training where you will make little to no money at all. You will not be able to get on the auto package until you graduate training. While in training you are the managers secretary. Loading trucks, counting uniforms, doing fitting events, and working in the plant sorting nasty smelly maggot infested bar towels. Do not fall for the empty promises. RUN AWAY AND RUN FAST!!!

1.0
Sep 5, 2015

Cintas

Recommend
CEO approval
Business Outlook

Pros

You get the opportunity to be so micromanaged you dont have to be good at all to make sales. Other companies love taking Cintas employees bc they know if you can put up with that BS you can kill it in any other job that has great work/life balance with much better pay that does not require you to sell toilet paper/install it yourself/ deliver it yourself/ and collect bills yourself/ or they wont pay you on the account.

Cons

Where to begin....first they will raise your number so high the expections are impossible to meet which is why turnover is rampant. They pit you against others on your team to steal accounts do whatever bc it does not effect your managers number at all so they encourage it. Your work life balance does not exist. You will work 60 hours a week due to the ridiculous amount of paperwork bc you have to have people sign 5 year contracts for toilet paper on top of getting it approved by your manager, your director, your GM, your service team, even your driver. They expect you to grind yourself into the ground with promises of promotions that never come due to spots dont open up. If a team struggles they just fire sales guys not the managers. They lose all their top performers after year or two to take much better jobs. They cant keep anyone valuable bc after a little time people see the real inner workings and its completely different that portrayed through interview process. This is a great job if you like busting your backside while your manager sits at home and asks you to take a picture outside your window immediately and send it back to make sure your knocking on doors at 7am rain or shine. Not to mention sitting in a cubicle twice a week for 5 hours makeing phon3 calls nonstop. If you dont you get scolded by your manager who just stands there and says keep going you get a bathroom break only last 5 min each hour. Not to mention everything your selling 90 percent of the population does not care to listen to your speech and your usually 50% more expensive than anyone else. Sounds great right?

2.0
May 5, 2021

Great Colleagues, Stale Culture and Outdated Practices

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had the pleasure of working with some great co-workers, colleagues, and managers in the specific division I worked in. Our specific office also tried its best to bring the culture to the 21st century, but could only go so far.

Cons

Culture, IT infrastructure, offices practices, and procedures are all outdated. When you walk into the headquarters of Mason, OH, prepare for an incredibly stale and 1990's corporate environment with the "business professional" dress code (suits and ties on men, blazers on women), old tan cubicles, and dry personalities. Luckily I was in the Chicago office where things tended to a LITTLE more casual, but always seemed as if our office was pushing the limits of being able to take the workplace to the 21st century. Working from home was basically unheard of, and IT was not prepared during the pandemic to let employees work remotely properly. They also force you to use Internet Explorer as your main browser. Egos also tend to run rampant in some departments/roles. This is definitely a "sip the kool-aid" type of company where employees get sucked in to thinking Cintas is the greatest because they're comfortable in their role and get handed these shiny "awards" for their hard work that are completely irrelevant to anywhere outside of the company.

Viewing 19 - 21 of 6,553 Reviews

Glassdoor has 6,754 Cintas reviews submitted anonymously by Cintas employees. Read employee reviews and ratings on Glassdoor to decide if Cintas is right for you.