Circana reviews

3.1

48% would recommend to a friend

(523 total reviews)
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Stuart Aitken

54% approve of CEO

42% positive business outlook

Circana has an employee rating of 3.1 out of 5 stars, based on 523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Circana employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

523 reviews
5.0
Aug 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Great Clients and management. Unlimited PTO and largely remote working arrangements depending on client needs. Pretty solid benefits. Upward mobility/career advancement. Being part of a growing industry with a growing established company. Ability to have autonomy and own your responsibilities, little to no micro management. Teams with long tenured employees, so not a constant churn/knowledge loss environment.

Cons

Sometimes slow and unclear career progression timelines Not bonus eligible until Consultant level I for Insights and service Can feel disconnected from your client and teams in post covid world but leadership has been working on providing more in person/hybrid events/meetings to connect and work as as team. Given people stay at Circana for many years,it can take a while to move up within your direct team but there are always openings on other teams/new clients throughout the organization if you want to make a switch.

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Circana Response
2y
Thank you for taking the time to provide this feedback. We are happy to hear about your great experience with your Circana colleagues and management, as well as our flexibility, benefits, and career progression. We are committed to ensuring employees have the opportunity to advance and that our compensation packages are competitive and relevant to experience and other key factors. Please don’t hesitate to reach out to your manager and/or your team’s HR Business Partner (you can find their contact info on our employee intranet) to discuss any other opportunities you see for us to further improve.
3.0
Aug 10, 2023
Recommend
CEO approval
Business Outlook

Pros

- agile working is authentic, meaning for many a good work/life balance is achievable - positive intent to improve DE&I, even if the Global leader in this space is a seemingly clueless dictator who gets rid of anyone who tries to actually improve things (or has ideas of their own) - Wide variety of roles so you can keep your career path interesting. opportunity to develop new skills etc (if your face fits that is, see comment in cons) - Some lovely people who've been here a Long time and have a wealth of knowledge.

Cons

- leadership continue to treat us like idiots when it comes to changes in structure, redundancies etc. All done under the radar, with lots of 'convenient early retirements'. These seem to all be people who have been here a long time and are probably over paid as a result and the business wants to replace with people they can pay half the amount to. newsflash - they will do a poor job in comparison. So we're loosing a lot of history of knowledge which is irreplaceable. Just treat us like adults and give it to us straight - we'd respect you a LOT more. - benefits. we're sick of being told they are in line with other similar sized orgs in the UK. the sick pay and mat pay is shameful and is a core reason for many women not feeling they can choose to start a family as they would not be able to afford almost 3 yrs of full time childcare (until free hours kicks in). We know that our gender gap is not great and mat leave is one of the biggest drivers of this. I've seen presentations on all the activities being done to improve the gap, when they are ignoring the simplest fix. Give decent parental leave. Be the change needed in this space. - Clear favourites: the same names always rise to the top and get the opportunities. it's not always clear what they've done to deserve it either or are those who display behaviours that contradict our values. this is badged as 'succession planning' but what it means is when senior roles do come up, which isn't often, they are not advertised and someone interested and with relevant experience won't get the opportunity to apply. - running too thin: scaling back on people, being asked to reduce people budget every 6 months means we're not backfilling roles, and transferring additional work to people from those being made redundant and not giving them any compensation as a reward for this extra work. expecting us to pick up the slack when they are making the cost saving. people are burning out and making mistakes that impact clients. it has to to stop. - I think pay is generally reasonable, there's a lot of moaning internally but I think most roles get paid about what is right in the marketing. but the bonus and pay rises are not enticing, especially for roles where a key requirement is selling and there is no commission and only a measly annual bonus to strive for. where is the incentive? - bully behaviour goes unchecked. senior management take credit for a job well done and throw mid management under the bus when it goes wrong. multiple reports of bullying are ignored but senior management and HR and those individuals allowed to run riot in the org. - only invest in client facing roles. if a client is paying for a role, great, if they aren't then either they wont pay for that role or if it exists, there's a target on that persons back. we don't have the support roles required to be successful. this is most felt in the transformation and change management space. - please start recognising that whilst we have a lovely office, people don't want to socialise there. it's our place of work. invest in some team building, some offsite some FUN!!! people don't mind working hard If there's balance and there is zero budget given to leaders to support the fun element. This is partly to blame for the teams being so silo'd and against each other all the time. - when will they accept that global verticals only Make us less collaborative? Removing the UK identify was a huge mistake, we have no sense of belonging any more and for those who do not live on the doorstep of the office, work is more isolating than ever.

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Circana Response
2y
We are very sorry to hear that you are not having a good experience and we would welcome the chance to better understand in more detail the ways in which you think we can improve. Please feel free to reach out to your team’s HR Business Partner (you can find their contact info on our employee intranet) to talk confidentially about what you are experiencing so that we can help fix and/or clarify anything needed.
4.0
Aug 9, 2023

Consultant II

Recommend
CEO approval
Business Outlook

Pros

Great people, flexible hours, variety of role opportunities

Cons

Just recently merged with NPD, a little unorganized and hard to get projects through the finish line

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Circana Response
2y
Thank you for your input, we’re happy to hear that you are having a positive experience with colleagues, the flexibility we offer through our hybrid work model, and the variety of role opportunities available. As we continue our integration of IRI and NPD into one Circana, we remain committed to improving the employee experience at all levels. We’d love the opportunity to discuss the areas where you think we can improve. Please feel free to reach out to your team’s HR Business Partner (you can find their contact info on our employee intranet).
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