Citadel reviews

4.0

70% would recommend to a friend

(763 total reviews)
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Ken Griffin

84% approve of CEO

80% positive business outlook

Citadel has an employee rating of 4.0 out of 5 stars, based on 763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citadel employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

763 reviews
1.0
Jun 11, 2021

Just Don't

Recommend
CEO approval
Business Outlook

Pros

- Food - Insurance - Facilities - Marketing

Cons

- CTO changes every 2 years and policies/ideas can be bi-polar if you look in the long run - Senior Mgmt does not represent middle-lower food chain to CEO well (upper food chain are in their own world, and no one cares to ask about front line workers) - Senior Tech leads has pre-conceived notion about tech stack. Cost/Effort estimates is overlooked - Tech stack has massive issues, always in fire-fighting mode, there is no design/tech lead per se (only name sake), more tactical efforts than strategic across to get to another day, week, month and boom you got bonus, rinse and repeat - Literally face a tribunal when issues happen - Forget abut work life/balance including on weekend - Heavily under resourced across teams They pay you above the market rate, but make you work at least 2X - No learning opportunity - Too much politics

2.0
Nov 11, 2015
Recommend
CEO approval
Business Outlook

Pros

Citadel attracts smart and ambitions people (not necessarily nice, humble and easy to work with), by lying during the interview about career prospects, the job description and their "amazing" technology. Most people will eventually realize that this is not a good place to work and move on, as a result citadel has the highest turnover rate of any finance company. This creates a very volatile environment.

Cons

It is very unhappy place to work. The employed are needlessly stressed, harassed and burdened with busy non-productive work. The work at citadel is a constant struggle with legacy technology and management. The primary focus is to produce a lot of mediocre work instead of building something exceptional. There is no work/life balance, you are expected to work at least 12 hours a day and be accessible 24/7. The technology is desperately outdated and they resist any progress with almost religious zeal. People are resigning at the alarming rates, and company frantically tries to hire just to keep up with resignations. In order to speed up hiring they resort to outright lies, deceit and dirty tricks. Make sure you carefully read what you sign at citadel (consult with a lawyer). Because of the high turnover no one in the company knows anything about the "system", you cant ask anyone anything because 1/3 of people you are working with were hired last year. The rest are completely discouraged from doing anything productive and actively looking to quit. No teamwork.

1.0
Dec 14, 2014

Engineers AVOID this place.

Recommend
CEO approval
Business Outlook

Pros

Pay & benefits were great. Free meals, but no cafeteria - they want you to work at your desk so you'll work longer hours. And so you'll stay in your little cubbyhole where you belong and not interact with anybody who "doesn't need to know" (a key buzzword at this paranoid firm).

Cons

Manager was horrendously insecure and micro-managed everything in a field he had no business or experience to justify doing so (if micro-managing is ever justifiable). HR and manager's boss didn't seem to care that he was doing this - even after informing them he bought an expensive board without consulting his subordinates and it was effectively useless for what he wanted to do with it - something that could have been avoided if this guy had put his ego aside and asked the people working for him with more experience & knowledge. Company has a highly secretive culture - at least two people were hired into our group without my knowledge. Granted, I wasn't a manager myself, but I'm generally accustomed to being permitted to interview candidates I'm going to work with and at least make a recommendation. You're also not allowed to talk to ANYONE because of this whole "need to know" BS that permeates the whole place. If you're coming from the tech sector and are used to being allowed to talk to people in other groups to get an idea of what it is they want, forget about doing that here. The Insecure Micro-Manager is your gatekeeper here. He will dictate the specifications and how he wants you to build your design. He will not care about your feedback or warnings about his architecture because his ego is too big. Then 2 weeks after you make your delivery and move on to the next project, Micro-Manager will tell you that the requirements weren't defined right and you need to go back to the old project and fix it so the internal customers will be happy. Something that clearly could be avoided by just letting us interact directly with the internal customers rather than carry this whole "need to know" concept to the paranoid extreme that exists at Citadel. I'll say two more things that sums up the company culture here. About 6 months through my one-year stint at this place, there was a company-wide meeting where a friend of CEO Ken Griffin gave a talk about something. Following the presentation, there was a reception afterward. It dawned on me that I knew NOBODY there beyond my manager and colleagues at this reception. And if you held a gun to my head today and told me to name more than 6 or 7 people who work for Citadel (never mind titles or departments or anything), I'd end up with a hole in my head. Just stay away. This place is just not worth the trouble or the pay. Or dealing with Micro-Manager's ego.

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