Citadel reviews

4.0

70% would recommend to a friend

(763 total reviews)
avatar

Ken Griffin

84% approve of CEO

80% positive business outlook

Citadel has an employee rating of 4.0 out of 5 stars, based on 763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citadel employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

763 reviews
1.0
Nov 11, 2017
Recommend
CEO approval
Business Outlook

Pros

The Compensation and benefits good, but factor in 50-60 hour weeks. Bonus can be decent if you survive long enough. Some really talented people they attract, but cant get them on the same page.

Cons

-Long hours - Unclear direction, changing priorities -No work/life balance - Hiring leaders from outside the industry who dont understand Wall Street and cant adapt - Lots of turnover, short stints in HR/Recruiting, especially from seasoned Wall street vets who succeeded in past roles. You are setting successful people up to fail.

4.0
Sep 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Total compensation (base + bonus + medical/dental benefits) are nearly impossible to beat. Tack on the other perks (catered meals, in-house gym, discounts on things such as cellular plans and museum memberships, commuter benefits, the sheer amount of in-house education taught by industry & academic leaders) and you won't fit better overall compensation in Chicago. The culture of compliance (legally speaking) gives you a feeling of stability. As much as we all hate going to those meetings for "re-education", it's comforting to know that regulations are taken seriously and people are willing to reach out for help when they've made a mistake. Citadel proves firms can prosper regardless of the regulatory environment.

Cons

Like most hedge funds, the org chart is very flat. You will be rewarded through comp, but if you desire more than money, the upward mobility is pretty limited. For many years, there was a saying that Citadel is a "technology firm that happens to trade". This is ridiculous. The technology at Citadel is very outdated and many teams spend an equal amount of time working around the limitations of the infrastructure as they do building solutions to problems for the business they serve. Of course the darling businesses are allowed to buy whatever they need to get the job done, but for the other slow-but-steady money makers, technology can be extremely frustrating. This frustration transcends both the software (compilers, tool kits, etc.) and the hardware (storage subsystems, network infrastructure, etc.). Unless you have deferred comp (difficult to achieve) or are directly involved in a business (QR and trading), your comp is based on the overall performance of the firm and yourself,. but you have no direct way to participate in the gains (or losses) of the firm. A voluntary employee fund (or something along those lines) would be nice for those of us that are dedicated to the firm and want greater benefit from our contributions.\ The office is sterile. There is very little access to natural light (unless you happen to have an office), otherwise it's a fluorescent hell. The "open cubicle" concept is extremely detrimental to productivity, but I'm not sure it was done in the name of conformance and collaboration. In reality, it does nothing to foster collaboration outside of what a team is going to do naturally, with the added strikes of being noisy and disruptive. The politics in upper IT management can be paralyzing. We often do nothing out of fear or a Congressional-like inability to compromise, rather than stepping on some toes and doing what's needed to get the job done.

2.0
Sep 12, 2018

Back Office

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This review is specifically related to back office functions. The culture can be good in some ways if you like to work hard and independently, but there are so many issues with this place that will never get fixed

Cons

-People who haven't been able to take a vacation without working a huge amount in over a decade because management could not care less about employees' quality of life -Back office IT professionals worked to complete burn out levels and with no apparent interest in staffing up -Same issues above lead to rampant illness - have seen people working with everything from pneumonia to severe injuries because there is no concern for people to be healthy -People getting transferred, slow tracked, and fired after taking time off for medical or personal reasons -Lack of resources in IT and general reliance on third parties leads to horrible data quality issues that are barely being contained by even the most diligent employee. Mistakes everywhere, and if it's big enough, instead of trying to fix the actual problem management will just fire someone so they can save their own butt and say "it's been taken care of." I've seen so many great people get fired -The way they fire people - it may be necessary to some extent for security reasons - but it's pretty horrible. Immediate firing and escorted out - HR comes and slams stuff in boxes with no respect for the items - family photos mangled and likely needed possessions sitting for weeks before being returned to employees. -All hours (middle of night on weekend) phone calls/people screamed at for minor issues -No tolerance for stuff that is pretty normal in other modern offices, like working from home occasionally or leaving a tad early to catch a train - I guess the VPN is only there so that they can make you work on vacation -For all of the above, pay is not that much better than other comparable employers and benefits (especially to include families) are actually a lot worse than many other similar companies -You will most certainly not get promoted in back office functions without putting in a huge number of years (10+), and even then it's not likely

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