Citco reviews

3.4

59% would recommend to a friend

(3,580 total reviews)

Christopher Smeets

66% approve of CEO

60% positive business outlook

Citco has an employee rating of 3.4 out of 5 stars, based on 3,580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citco employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Aug 25, 2018
Recommend
CEO approval
Business Outlook

Pros

-beers after 5 -management hands off -easygoing environment

Cons

-underpaid severely -limited growth opportunities -crazy turnover -poor management -no raises or bonuses at year end -good people leave for better opportunities too often -low/no morale -offshoring work to other countries

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Citco Response
7y
Thank you for your review. Internal growth and opportunities have been an area of focus for us over recent months as a direct result of the feedback we heard through our engagement survey. We take all feedback we receive as an opportunity to continue to improve so I appreciate you taking the time to share your experiences with us. It is great to hear you mention the management and the environment as positives. Thank you for your feedback and we would also encourage you to explore internal channels of communication available to you to address some of your specific concerns.
1.0
Jan 12, 2018

Senior Analyst

Recommend
CEO approval
Business Outlook

Pros

Nothing Positive to speak about Citco Mumbai office particularly though globally a good place to work except free juices

Cons

1.No work life balance,insane working hours. 2.Managers and above fail to lead by example,technically very mediocre.lack humanity in giving leaves to their employees due to shortage of resources. 3.Lot of Micromanagement by Managers and above-monitoring break hours,observing what time employee logs in and logs out of office. 4.Unnecssary deducations like Superannuation-which makes the CTC look inflated. 5.very poor pay masters,managers try to compromise work quality by getting an employee at lower cost rather than talent.

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Citco Response
8y
Thank you for your feedback. As you would be aware, we are in the midst of a transition. Every transition is different and there are multiple variables involved. Therefore it is crucial to have a structured and transparent framework in place in order to ensure that goals are achieved. We have been transparent in communicating on this subject with our employees. The transition methodology used in Citco is a tried and tested global framework, includes risk mitigation, has a robust governance mechanism at various stages, includes senior management involvement in hiring and decision making and allows flexibility to accommodate unique situations and requirements. The transitions team works simultaneously with business teams, divisional interfaces and senior management to ensure a smooth transition. We understand there could be some challenges during a transition and are hopeful that these would settle down in due course of time once things are streamlined. With regards to Superannuation, Citco is a paternalistic organization and hence we wanted to care for our employees even after their retirement due to which we incorporated retirement related benefits as part of our salary. We have been transparent with the structure from the time of offer and at each stage of discussion on this subject with every employee. As a part of continuous compensation review process we review our salary structure and benefits every year and try to incorporate suggestions received from employees and good market practices to make our compensation more competitive. We would encourage you to explore more internal communication channels available to you to address your specific concerns.
1.0
Oct 17, 2017

Senior IR

Recommend
CEO approval
Business Outlook

Pros

Kitchen amenities are good Office location is excellent

Cons

Expectation to do long hours everyday. Employees understand it's part of the business such as month end, but not every day. 50 hour plus weeks are the norm. If an employee leaves on time you feel guilty, it's a terrible environment. I worked in the company for 4 years and the culture has not always been like this, however over the past 18 months the morale has fallen through the floor and virtually everybody was looking to leave. Over 50 employees left in the first 6months of 2017, very experienced employees and now there is a vacuum. Surveys were conducted on employee happiness and an external party was brought in to meet employees in groups to see how they were feeling. The feedback clearly was not listened due to the volume of people that left. People are not rewarded for their hard work and senior management does not reward the better emloyees. Of course the talented employees will look elsewhere.

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Citco Response
8y
Dear former employee, The leadership of Citco takes employee feedback seriously (both from former and current employees). The well-being of our employees is a top priority. We have put tools in place to monitor overtime and ensure employees have the ability to balance their work and personal responsibilities. Citco has welcomed a large number of new hires and we are committed to their success by focusing on key retention initiatives. Recently, we completed our first global employee engagement survey in a number of years. At the moment, we are currently reviewing the feedback with a standpoint of enhancing the things that Citco does well, and addressing areas that will enable our employees to be fully engaged and fulfilled. It's unfortunate that Citco was no longer a good fit for you. We wish you success on your future endeavours.
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