Citco reviews

3.4

59% would recommend to a friend

(3,581 total reviews)

Christopher Smeets

66% approve of CEO

60% positive business outlook

Citco has an employee rating of 3.4 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citco employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
May 18, 2017

Citco Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place to start career. Opportunity to meet different people Well mix of both young and experienced people Free drinks Friday breakfast

Cons

Very long hours Pay is very low. Company will only pay what they are legally required to pay which does not have any correlation with the market. Most senior or experienced people quit because of pay.

avatar
Citco Response
9y
Dear Former Colleague - Thanks for your feedback. We have taken the opportunity in many of these reviews to highlight the positives of the Citco work experience and exposure in the Halifax office as well as others. Management is actively looking at the work load, working hours and resources to bring more balance to that ratio. In regards to your comments about pay - we would remind staff that Total Compensation at Citco is more than base salary. In addition to OT pay and discretionary bonus, we offer a generous benefits package and leave policies. Additionally there are other benefits including a Tuition Reimbursement policy for supporting employees pursuing such designations as a CPA or CFA.
1.0
Mar 4, 2017
Recommend
CEO approval
Business Outlook

Pros

lay back working environment; young workforce

Cons

poor management; no respect to employees; poor salaries; promotion is based on favoritism not your work performance; no life/work balance

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Citco Response
9y
Dear Colleague: Thank you for taking the time to post some of your thoughts and concerns. I want to assure you that management is working very hard to hire additional resources so that they can focus on achieving a sustainable work-life balance for the office. I also wanted to clarify that senior management have a practice in place to ensure promotions are based on merit and not favoritism. There is a calibration process to ensure that each promotion is thoroughly discussed and vetted across the management team in order to assure a qualified person is selected. It’s in the best interest of the firm to ensure we promote staff who are best able to work collaboratively and provide outstanding service to our clients.
1.0
Dec 12, 2016

No balance

Recommend
CEO approval
Business Outlook

Pros

The actual work itself is fairly easy regardless of high stress levels and heavy workload. I made a good friend or two. Stocked up on free juices and pop. Nice private washrooms. Learned how not to act as a manager.

Cons

Where do I start ? First off had no real training from my manager. Basically learned everything on my own. My team was extremely short staffed (obviously everyone wanted to leave) the manager I had was rude, he didn't know what he was doing. This manager would tell me one thing and then go back on what he said when he realized that he was doing things wrong. The work is highly repetitive. Manager lacked communication skills. The hours were extremely long, and not worth it. NO WORK/LIFE BALANCE !!! I love a challenge and I do well under stress but this was something else the stress was unnecessary. Most days I would leave at 7pm be too tired and drained, due to dealing with Unclear demands from my manager, to even enjoy spending time with my family and go to the gym. Sure they give you high hopes when you get hired making you think that they want you to have a nice balance between work and personal life but they don't even give you time to enjoy your personal life. You may get your gym membership covered but you won't be able to use it unless you want to compromise sleep. Lack of sleep is greater risk of mistakes and everyone knows that when you make even one mistake even if your work is mistake free 99% of the time they will right away come down hard on you for it. Managers do not show leadership they only "guide" you when you make a mistake and I really wouldn't call it guiding since they only give you sh*t for making that one tiny mistake. they never give you recognition for having mistake free work 99% of the time. We're humans not computers mistakes can happen that's why managers are supposed to then look over our work and SHOW us how to ensure perfection every time.

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Citco Response
9y
Dear Colleague - I appreciate your feedback and it's regretful to see that you are not fully enjoying your team and work experience. When there is strong team spirit and a strong manager, I have seen so many happy teams working well here and feeling satisfaction in the work they do (even during the busy periods each month) and the relationships they've developed. Based on your feedback it isn't clear if you have tried to have a balanced conversation with you manager to give them some considered, constructive feedback and suggestions to improve the team atmosphere. I realize that can be a hard conversation to have - so I often encourage employees to work with Human Resources for coaching or support. As humans it's easy for us to complain to each other - but more productive to try to be a real team player who feels accountable to the whole team to try to improve conditions and communication. Each of us has the power within us to effect positive change.
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