1) Pay raise are <200 a year.
Management's reason: Hope this helps to curb inflation.
2) Bonus ranges from 0 to 1200 a year.
Management's reason: Your OT pay is your bonus. OT pay starts accumulating after you wrk 6 or 7 hours more in a week and resets every week.
3) Expect to work >1 hour after your end time everyday due to the inefficient structure in place.
4) No more 5 year appreciation Ipad
5) Expect to write long appraisals with no results. You will mostly get the average score no matter the amount of effort you contribute.
Reason: Your managers will not want to give a higher score as it requires more write up on their end and, they are usually swarmed due to the inefficient business structure in place.
6) Dinner allowance (If you get to go back to work), cut from 20 to 15 and you are only entitled if you work >2.5 hrs after your shift.
7) Expect to work till 3am every month end [ First 9 business day of the month]
Reason: Mostly due to waiting for other dept/ clients to reply their email and also, having to rework what you have done due to new updates.
8) HR is understaffed such that emails will only be replied a week later, hopefully.
9) No work life balance at all. Prepare to repeat the cycle of work, eat, sleep everyday.
If you still choose to work here, just note that the company is in the process of moving their work offshore. The things you will learn in this job scope will be reduced to client service and maybe in the future, obsolete. This will not enhance your resume for future job searching.
Fulltime employment previously was 3K and 3.5K after 18 months. If you are on contract, make sure to ask for more than 3.5K. You might get it as the company urgently needs more head counts.
