Citco reviews

3.4

59% would recommend to a friend

(3,582 total reviews)

Christopher Smeets

66% approve of CEO

60% positive business outlook

Citco has an employee rating of 3.4 out of 5 stars, based on 3,582 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citco employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Sep 7, 2021

Short sighted management style

Recommend
CEO approval
Business Outlook

Pros

- Good opportunities to advanced - Virtual yoga? - Team experience can be positive if you have a good manager or VP that is supportive.

Cons

- High turnovers with limited experienced staff - Unrealistic expectations of workload - No worklife balance - Excessive OT (think 12hr+ shifts), with no OT pay for majority of the overworked population - Middle management (supervisors and up) gets paid less than a senior associate with the excessive hours - Efficiency is rewarded with more work - Bonuses are never aligned with output

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Citco Response
4y
Thank you for your review. We are very proud of our internal promotion program, which allows employees to view and apply for any open vacancy at Citco. We always encourage our employees to connect in with their managers if they are interested in an internal opportunity. We recognize that our industry is one where there are times that require overtime. We try to balance this with policies and practices that promote and support health and wellbeing. We would also encourage you to explore more internal communication channels available to you to address your specific concerns.
1.0
Aug 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Nothing much comes to mind. Payroll was always accurate and paid on time and the benefits were really good.

Cons

Citco is a really terrible place to work. Lots of long hours, zero appreciation for the work you do, lots of micro-management. Terrible culture, awful environment to work in. Very traditional/conservative views on work-life - WFH post covid will never happen. Zero work life balance and your well-being/mental health and/or personal comfort was never a priority or important to the company or HR.

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Citco Response
4y
Thank you for your review. We are aware of the overtime in some groups, and have been working with our management team to ensure there is a healthy work/life balance. Citco implemented a global EAP to compliment local mental health and wellbeing resources being sent throughout the year. Additionally, over 1,400 recognition postcards have been sent in the past year, showcasing the appreciation expressed by peers and managers for the work being done by individuals each day. We appreciate taking the time to leave comments.
1.0
Mar 7, 2021

Terrible!

Recommend
CEO approval
Business Outlook

Pros

They are constantly hiring and they offer good pay to attract you.

Cons

POOR training structure. Management that does not actually care. Loads of discrimination and racism. I was constantly anxious working here, my training was very poor and all over the place because my trainer was working (heavy workload) while training me. We were basically overloaded with work. Whenever I asked questions I was treated like a dummy. When I asked for my training structure, my manager had nothing to show me. I was basically shown stuff shabbily and based on work demands. It was not end to end like most good companies do for new hires. I got serious retaliation for talking to someone in management about the oppression that was going on in my team and the next week HR called me to dismiss me. Luckily I had my resignation ready as I was planning to exit anyway. I was racially profiled during my interview, sadly I found out after getting in. It was just a terrible and toxic place to work at. Please do your background checks before taking any offers they give. Many people left while I was there and I know people who are hoping to leave currently. Citco please do something about your training and treat people well. There are a few good ones in there tho, sadly I met with the bad eggs.

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Citco Response
5y
This is not the Citco I recognise and indeed goes completely against our values. Dignity and Respect is a cornerstone of our management development programmes, to ensure our values are embedded in our leadership philosophy and practice. This is why this comment is very disappointing. Thank you once again for leaving your valuable feedback. We are always looking at how we can improve and this will help.
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