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      Citco

      Engaged Employer

      Citco reviews

      3.4

      60% would recommend to a friend

      (3,568 total reviews)

      Christopher Smeets

      66% approve of CEO

      60% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.0

      Work/Life balance

      3.0

      Senior management

      Citco has an employee rating of 3.4 out of 5 stars, based on 3,568 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citco employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Aug 17, 2021

      Stepping stone company. Those who stay are worked to the bone for little or no recognition or additional compensation.

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free beer was nice. Benefits used to be top notch but that changed. Not much else to add. When it's not "busy season" there's a lot of free time.

      Cons

      More than I could list currently. Management is untouchable and is known to throw staff under the bus when things go wrong. Everything under senior management is grossly underpaid. We were told this was because you don't have to commute into the city. The low salaries are supposed to be made up by overtime during "busy season" working 70-80 hour weeks which typically ran from mid January until May and then depending on your client load could start back up in July. When working this much, overtime gets scrutinized and people were told to work the extra hours and not book them in an effort to not go over budget. Employees quit or get fired and are never replaced so teams are understaffed. This has led to more and more work being outsourced or being looked into. New offices opening overseas regularly. I wouldn't count on having positions in the states other than high level management in the near future. Upper management confirmed this theory on more than one occasion.

      avatar
      Citco Response
      4y
      Thank you for leaving your feedback. We are committed to creating a comfortable, transparent and collaborative environment for all our employees so I am disappointed to hear about some of your experiences. You rightly point out that the cyclical nature of our business means that there are certain times of the year when people are extraordinarily busy, however we attempt to balance that out during the ‘non-busy season’ time and provide for an overall work-life balance. Additionally, we regularly benchmark our total compensation package of salary and benefits to ensure that we remain competitive within our industry and regions. We are always looking at how we can improve so thank you for taking the time to leave your feedback.
      2.0
      Oct 15, 2017

      Analyst

      Operation analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Employees have the option of not paying for no health care and the 401k investment options are good

      Cons

      Lack of management and direction, you can never believe the message management is delivering. Very high turnover. Low bonuses if any

      2.0
      Aug 15, 2017

      IT management

      It manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      This place will keep you busy. You work with folks from all around the globe. Sodas and beer in the fridge.

      Cons

      This place will keep you busy. IT upper management will bow down to business and push changes and releases through that will break the environment at all hours of the day. On top of that the environment is heavily outdated. There is no time left to work on upgrades or new technology as you are too busy keeping the lights on and trying to explain the unexplainable on the 100th RCA call. At year end you will receive no raise and no bonus because you weren't able to implement these upgrades or new technologies. On top of that you can worry about your job as there are layoffs every other year and outsourcing to backfill.

      avatar
      Citco Response
      8y
      Dear Former Employee: Thank you for your feedback. The nature of the work for the IT group at Citco is to support the business. Our goal is to provide a high level of customer service to our customers. That being said, we have and continue to work on system upgrades that align with the needs of our clients in and outside the organization. Unfortunately, this is not a process that can be completed overnight. We appreciate the patience and support of all our staff during this time of transition. We rely on employees, just as yourself, who have and do "keep the lights on" while we push forward. As for your advise, we have heard the suggestions from our staff regarding our review process. Changes have begun on this front, which will be reflected starting year end 2017. Again, thank you for your comments. Regional US HR Business Partner
      Viewing 25 - 27 of 3,568 Reviews
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