Citco reviews

3.4

59% would recommend to a friend

(399 total reviews)

Christopher Smeets

67% approve of CEO

60% positive business outlook

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399 reviews

Reviews about "Compensation"

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5.0
Sep 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Great work environment. Continuous in house training classes. Good Pay and Benefits

Cons

Very few managerial & supervisor positions open up for advancement, though they do promote from inside

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Citco Response
6y
Thank you for your 5 star review! We are pleased that you enjoyed your time with us and that our culture, pay/benefits and training contributed to a positive working experience! Thank you for your contribution and feedback. Best of luck!
3.0
Sep 13, 2019

Do your research

Recommend
CEO approval
Business Outlook

Pros

Relaxed working relationships and environment (but this is manager/group specific). Decent salary and benefits (at the right level). A big company strategies is to use technology to move Funds forward, as such, you gain a lot of technological experience. The companies cybersecurity education is eyeopening and extends into personal security. Yes there is beer in the fridge and in some offices, soda and snacks. For the most part the offices operate a clean, safe and professional working environment. Company has now begun to do staff surveys and apply suggestions. Company makes attempts at work-life balance via various offerings. e.g, Remote working, Part-time employment, etc.

Cons

There is an undertone of bias. You have to network with the right managers to get ahead (this is from observation not personal experience) - I'm not trying to climb the ladder. Company changes (with globalisation) is causing the company to operate in silos. With their very specialised groups it's harder to get a sense of accomplishment. The company invests more in technology that their employees. They have a hyper approach to risk management to the point if one person makes a mistake it could change company policy for the entire organisation, so processes and procedures are hard to keep up with and keep straight. Due to the growth in the company employees are becoming more like a number than a person. Some teams are managed remotely - which loses much of the personal touch. Performance management is regularly over shadowed by the appraisal process vs actual attempts at improving staff abilities and skills. For instance, their attempt to keep up with the trends has lead to the appraisal process changing every other year more recently to a bell curve model where employees don't get graded on their abilities but are measured against their colleagues. Training is generally via e-learning and with a knowledge test at the end of each one, staff are more focused on passing the test than learning the content. While most managers are pleasant some have God complexes and create a hostile environment, which drive high turnover rates, but the issue is overlooked. HR is often understaffed to the point they are so focused on task related issues (admin) than being able to see and address toxic issues. There can be a sink or swim mentality to the training culture. I.e. there is an expectation that everyone will be a self started and will grasp a concept the first time. To a degree if a person doesn't they fend for themselves and are assesses based on that performance. Advancement opportunities are location dependant. Smaller offices often get lost in the shuffle. There is little opportunity to influence change, so if you are an engaged employee you may not get a sense of your worth.

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Citco Response
6y
Thank you for taking the time to share your experience with us. There are many positives you mention, and we are indeed taking all feedback we receive on board (whether it is through the employee survey or another channel) to continue to improve on areas that matter the most to our teams. As you noted, there have been positive changes as a result and we have received good feedback on recent initiatives. There are a number of points you raise that are disappointing to read, and we appreciate you sharing this with us. I would like to recommend that you use the internal communication channels available to you to discuss some of the points you raise. Thank you again for your time to leave this review.
3.0
Sep 11, 2019
Recommend
CEO approval
Business Outlook

Pros

- Office had a great culture - Good benefits

Cons

Low Pay No Career Growth unless you plan to stay a fund accountant your entire life

avatar
Citco Response
6y
Thank you for your feedback. We are pleased that you found our culture and benefits to have contributed to a positive working experience! We are always looking for new ways to identify and promote talent at Citco which is why over the last 2 years we have implemented a more transparent and streamlined process allowing employees the opportunity to view and apply for internal positions. We are always looking at how we can improve so thank you for taking the time to leave your feedback.
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