Citi Client Support Associate reviews

3.6

63% would recommend to a friend

(471 total reviews)
avatar

Jane Fraser

62% approve of CEO

46% positive business outlook

Client Support Associate employees have rated Citi with 3.6 out of 5 stars, based on 471 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. Citi is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

471 reviews
4.0
Feb 16, 2026
Recommend
CEO approval
Business Outlook

Pros

cared a lot about their employees in many ways, benefits are great, easy to move up and great opportunity to move to different positions. Flexible with time off.

Cons

nothing really bad to say

4.0
Jan 26, 2026

Review

Recommend
CEO approval
Business Outlook

Pros

Good people to work with. They were very nice.

Cons

Didn’t love what I was doing so not for me.

Viewing 4 - 6 of 471 Reviews

Glassdoor has 41,944 Citi reviews submitted anonymously by Citi employees. Read employee reviews and ratings on Glassdoor to decide if Citi is right for you.