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      Citi

      Engaged Employer

      Citi reviews

      3.6

      65% would recommend to a friend

      (36,634 total reviews)
      avatar

      Jane Fraser

      67% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Citi has an employee rating of 3.6 out of 5 stars, based on 36,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      37K reviews
      3.0
      Jul 21, 2009

      Good place to work, but slow career growth opportunities

      Account payable
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are good to work with, good team-work, monthly employee award and recognition, office potluck during holidays, good chance to transfer internally between department

      Cons

      Slow career growth opportunities, vertical organizational structure, slow to make changes due to the company's procedures, hard to get day off permission

      1.0
      Jul 19, 2009

      Sweatshop Banking

      Financial associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      A good reason to you'd like to work for Citibank would be if you genuinely love teller work. Citibank empowers its tellers with many abilities.

      Cons

      Everything else you can literally think about on a workplace aspect. Seriously. This company does not follow what it preaches. Management is irresponsible and many times aren't sure of what they are doing unless they are going by their policy & procedure reference (which they still always mess up on even with the reference in their face).

      2.0
      Jul 19, 2009

      Citi Cards needs to be shaken up

      senior vice president - program director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Even with the recent downturn and layoffs there are some very strong people at Citi Cards. There is a great knowledge base to tap into across the company.

      Cons

      Too heavily matrixed, too siloed. Not nearly enough focus on customer needs and insights to shape business strategy. Very redundant, overlapped organizational structure. Need to make it easier to facilitate knowledge sharing. So much organizational upheaval that it's hard to get momentum going on major initiatives.

      Viewing 36322 - 36324 of 36,634 Reviews
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      Glassdoor has 41,903 Citi reviews submitted anonymously by Citi employees. Read employee reviews and ratings on Glassdoor to decide if Citi is right for you.