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      Citi

      Engaged Employer

      Citi reviews

      3.6

      65% would recommend to a friend

      (36,615 total reviews)
      avatar

      Jane Fraser

      67% approve of CEO

      57% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Culture & values

      3.4

      Career opportunities

      3.1

      Senior management

      Citi has an employee rating of 3.6 out of 5 stars, based on 36,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      37K reviews
      2.0
      Aug 1, 2008

      A very good company for average life expectations, but not the best place for hot-shots and maverics...

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good brand name, better compensation then most of the local banks, friendly worker environment, steady workplace if you like, in-house trainings. Also it is easier to find jobs in market after getting labeled as a "previous employee of Citibank". Although the group got smaller, currently it is reorganizing itself, so the change yields to new opportunities to show yourself and go further. If you are interested in a career in banking & finance, Citigroup provides a solid name and opportunities for the ones who wants further in area...

      Cons

      less opportunity to move further, bigger than it should be, senior managements failures in decisions, unnecessary long bureaucracy, rivalry for power between departments (which encumbers the speed of process), unnecessary outsourcing, not enough planning

      4.0
      Jun 25, 2008

      Fostering an environment of autonomy, learning and fun!

      District leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Camaradie of the people in the company. Though everyone was self-employed, people rallied round to help one another to progress the ranks. Everyone, at some point would have experienced whatever it is you are going through and therefore can share some of their personal stories of encouragement. The culture was one of learn by doing, which for me is the best method of learning. One is able to demonstrate practically the do's and dont's of running your own business. With a history of 30 years tried and tested model in the USA, there is a wealth of experience to be tapped into.

      Cons

      Due to the self-employed nature of working at Citisolutions, there is no real accountability. Each person/business is accountable to itself. The processes and structures for control are lacking or not up to what you would expect from a structured environment. Due to the fact that the business model accommodates people from all works of life, you are sometimes working with people who are very different in terms of educational background and may sometimes find it difficult to engage in what I would call 'intelligent conversation'. The operations division was not very competent due to a lack of consistent staff or better still revolving staff and postal mail concerning compensations went missing regularly

      2.0
      Jun 19, 2008

      You are just a very small cog in a large machine and they can always replace you with a cheaper off-shore alternative.

      Assistant vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Getting time off at short notice is never a problem. Being able to work from home when unable to get to the office or having an appointment (doctors, dentist, etc).

      Cons

      No loyalty between management and staff. The feeling that you could be made redundant at any time. The total lack of recognition for a job well-done. Jobs for the boys. You are just a number, one of the headcount.

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