Citi reviews

3.6

65% would recommend to a friend

(36,615 total reviews)
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Jane Fraser

67% approve of CEO

57% positive business outlook

Citi has an employee rating of 3.6 out of 5 stars, based on 36,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

37K reviews
3.0
Jan 7, 2009
Recommend
CEO approval
Business Outlook

Pros

Citigroup is a large, well known company, so it is good to have something like this on your CV. Also, compared to other places where a programmer may work, Citi pays quite well and the work hours are not particularly demanding either; usually the floor I work on is empty around 5.30pm.

Cons

Things happen very slowly! There is a Virtual Request system which every process goes through, it is painfully slow, involves too many departments and requires too many signatures. The problem is there are too many steps required to do something small, and the departments which carry out these steps are sometimes very short of staff or short of staff who are actually able to do what is required. This is perhaps a problem which affects many other companies, but basically, there are too many workers who are incompetent in their current roles accompanied by even worse managers who seem to think their department is a separate company and thus do not cooperate very well with other departments. Also, remember that this is a bank, if you are looking for a challenging role which involves the implementation of some fairly new technology (as advertised by HR), look elsewhere. It can be a relaxing place to work, however, after a while, relaxing becomes boring and you may find yourself watching pointless training videos about Microsoft Office to pass the time.

2.0
Oct 15, 2008

Want a mediocre approach to life?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not really challenged - if you want a run of the mill cruisy environment where mediocrity and sycophancy are tacitly encouraged then this place is for you.

Cons

Culture of suspicion, tall poppy syndrome, perpetuation of mediocrity

2.0
Aug 16, 2008
Recommend
CEO approval
Business Outlook

Pros

The level of competency of your peers are very high. So there's great opportunity of learning from them. And there's usually an open line of communication, so people share their knowledge openly.

Cons

The culture of the company is to do overtime work. Bosses go home very late (11pm or later) and even work at home and even weekends. Sometimes there's an expectation for the regular employees to do the same. This breeds an attitude of dissatisfaction among the regular employees because mostly of burnout and unbalanced work-life. Since I joined the team 2 years ago more than 10 (experienced and competent) people already left because of the above reason, and our managers doesnt seem ( or dont bother) to understand whats the source of the 'mortality rate' . They just hire new people.

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