Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Citi

      Engaged Employer

      Citi reviews

      3.6

      65% would recommend to a friend

      (36,520 total reviews)
      avatar

      Jane Fraser

      67% approve of CEO

      57% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.1

      Senior management

      Citi has an employee rating of 3.6 out of 5 stars, based on 36,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      37K reviews
      1.0
      Mar 6, 2017

      Citibank is a company with no sense of direction

      Senior vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to grow fast in the past. Although, it is currently hard to find Pros about Citibank. Visit their branches to grt honest feedback.

      Cons

      Senior management are confused, no sense of the company direction. Management don't care for employees but just the sales and service numbers. Super short staff!!! Stay away 😠😠😠

      3.0
      Oct 12, 2016

      Choose your team wisely

      Aml compliance analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay for the job. If you work for the right manager you can advance annually, enjoy your job, and be rewarded for your hard work with praise and (small) annual bonuses.

      Cons

      Working for the wrong manager or team lead can make this a dead end job. No matter how much good work you produce or knowledge of products you have, if you're not part of the right clique it won't matter. Your accomplishments will be viewed as their accomplishments and you will watch others advance at twice your pace.

      2.0
      Apr 8, 2025

      Poor attitude towards employees

      Fraud specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Voluntary time off and generous pto. It was nice not having to ask to use it. (You will need it. See below)

      Cons

      It’s glorified customer service, a little bit of a misleading job description. They try to fluff it up and make it sound like it’s more than it is. You’ll be taking back to back calls and have to deal with disrespectful customers and managers. Toxic isn’t even the word. This place runs on fear and control. Management micromanages you like it’s their full-time hobby. Want to use the bathroom? You’re expected to IM them every single time—and they’ll still message you if you're not back in five minutes like you’re taking a vacation in there. No room for growth unless you’re there for 50 years, they say after a year you can get promoted but they have unrealistic and harsh metrics. If you’re missing one you’re not going anywhere, lateral moves are possible but competitive. Don’t waste your time unless you’re starting out in a better role perhaps.

      Viewing 40 - 42 of 36,520 Reviews
      Related searches: Citi jobs | Citi salaries | Citi benefits | Citi interviews | Citi conversations
      ReviewsCiti reviews

      Glassdoor has 41,771 Citi reviews submitted anonymously by Citi employees. Read employee reviews and ratings on Glassdoor to decide if Citi is right for you.