Is Citi a good company to work for?

Citi has an overall rating of 3.6 out of 5, based on over 41,839 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 65% of employees would recommend working at Citi to a friend and 57% have a positive outlook for the business. The best reviews about Citi have been left by employees working as Internal Audit Analyst , Data Analyst and Internship .

Does Citi pay their employees well?

According to anonymously submitted Glassdoor reviews, Citi employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Citi. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Citi?

65% of Citi employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citi 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Citi?

Vice President (1981) , Analyst (1322) , Assistant Vice President (887) , Business Analyst (594) , Senior Vice President (538) , Manager (524) , Director (505) , Assistant Manager (476) , Customer Service Representative (434) , Officer (427) , Personal Banker (395) , Software Engineer (357) , Project Manager (355) , Intern (347) , Financial Analyst (333)

What are the pros of working at Citi according to real employee reviews?

"Benefits are good and to some extent if manage well the work balance can be good too." ((in 2729 reviews)); "Work life balance is good but it all depends on where you work and at your managers discretion." ((in 2229 reviews)); "The people are great and genuinely helpful and willing to contribute to your development as an analyst." ((in 2000 reviews)); "Good culture and people are easily approachable" ((in 1793 reviews)); "The pay is good and the facilties we are provided with are also good enough." ((in 1718 reviews))

What are the cons of working at Citi according to real employee reviews?

"The management was poor Very bureaucratic system with poor communication within management vertices and across teams" ((in 1299 reviews)); "(in 902 reviews) Sometimes the work can be long hours and stressful depending on which departments you are in" ((in 809 reviews)); "1. Managers in certain pockets can be bad or inexperienced" ((in 716 reviews)); "It's January and we got the news about why are bonuses are low because of the Consent Order from the U.S. Government." ((in 700 reviews)); "working late hours and weekend shifts; unreachable goals;" ((in 592 reviews))

What are employees saying about Citi layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Citi layoffs and their outlook for job security at Citi in 2026.

What are the top reviewed Citi locations?

New York , Tampa , Irving , Jacksonville , Dallas , Jersey City , San Antonio , Buffalo , O'Fallon , Florence , Miami , Getzville , San Francisco , Los Angeles , Tucson , Chicago , Long Island City , Saint Louis , New Castle , Gray , Warren , Columbus , Wilmington , Houston , Hagerstown , Sioux Falls , Meridian , Kansas City , Washington , Fort Lauderdale

Citi reviews

3.6

65% would recommend to a friend

(36,577 total reviews)

Jane Fraser

67% approve of CEO

57% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.1

Senior management

Citi has an employee rating of 3.6 out of 5 stars, based on 36,577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

3.0

Sep 14, 2016

Manipulative Management

Quality assurance operations manager, assistant vice president

Recommend

CEO approval

Business Outlook

Pros

This company embraces diversity unlike any company. The culture is great and you will have a hard time meeting so many different people with different backgrounds anywhere else.

Cons

Management is not consistent. There are great managers who are there to promote positivity and improve the business. Unfortunately, those are few and far between. The majority of management play serious office politics and very unprofessional mind games to manipulate their employees. Managers will convenience their team that there is some type of mini-war going on between groups. The only time the truth is discovered is after that manager leaves and you realize the deadlines and situations are all fabricated. The environment of this company has caused the mental and physical health to deteriorate of many employees. Work/balance is talked about as something that is promoted, but it's all for talk to make someone close to burn out feel better.

1.0

Oct 13, 2015

Beware of yearly layoffs...it will happen to you

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great resume builder/entry level job for recent college graduates. The Citigroup name will look good in future interviews. The company provides extensive training before you start. Overall the direct managers are knowledgeable and willing to help. The work itself can be very interesting. The pay is ok.

Cons

Every year Citigroup will accumulate a back-log of cases, hire an abundance of temporary employees (while converting a few 'temps' to permanent status to give an appearance of legitimacy)...... the remaining analyst will work around the clock off striving to become an exempt employee, and when the case backlog is finished upper management will proceed to layoff everybody and the kitchen sink. The work is stressful and you always get the impression that you can be fired at any given moment.

2.0

Jun 20, 2015

Avoid Citi AML

Aml analyst

Recommend

CEO approval

Business Outlook

Pros

You are allowed to wear jeans and polo shirt on Friday. And Saturday and Sunday if they make you work over time.

Cons

Citi AML is like Vietnam. Don't bother making friends there, because either you or them will be gone very soon. Citi starts a new class of temps about once every two months. My class was May 2014. We started out with 83 people. Exactly one year later only 32 remained. The rest either quit, or were fired for petty reasons. If you accept a job here, 60% of the people in your class will not reach one year. If you are desperate for a job, ok work here for a while. But DO NOT quit your current job to come here. Although we do not work directly with customers, I have never seen a more unprofessional atmosphere. Several people in my class had visible tattoos. One girl even had pink hair! Can you believe that? A pink hair employee working for a Fortune 500 company?

Viewing 58 - 60 of 36,577 Reviews

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Citi

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Manipulative Management

Beware of yearly layoffs...it will happen to you

Avoid Citi AML

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