Citi reviews

3.6

65% would recommend to a friend

(36,520 total reviews)
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Jane Fraser

67% approve of CEO

57% positive business outlook

Citi has an employee rating of 3.6 out of 5 stars, based on 36,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

37K reviews
1.0
Apr 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Beautiful campus in Tampa - outdoor walkways, gym, plenty of outdoor seating. Covered parking. Nice part of town.

Cons

There is literally no on-boarding process. My direct supervisor was useless. Bragged about his 12-hour workdays. Everyone around me, every day, was just grinding it out with minimal vision, minimal strategy (no why/how - just find the nearest problem and start working.) Pay was low from the get-go, but it's my own fault for accepting. I should have seen the writing on the wall. My boss balked at an $11 fee for a new Citi group email (suggested by another employee as a process improvement.) He literally said, "it's $11? Let me think on it." That's how cost-conscious Citi is, so I couldn't wait for year-end raises (not.) No one in my group took lunches. So tied to their desks. Also, AVP/VP is a joke. Title structure is a joke. It isn't nearly as prestigious as one may think, and their pay demonstrates it. After I accepted, my AVP role suddenly showed in the system as AVP Analyst. On the day I quit, one of the NYC execs was doing a webinar. No one in my group attended, because no one freaking cares about the big picture, apparently. They just sat there, slumped in their desks, grinding it out. I dialed into the webinar and reviewed the anonymous questions posed by Tampa employees to the NYC exec, for him to answer. 9 of 10, no joke, were about the bad morale, bad pay, and lack of vision in Tampa. It confirmed everything I'd seen. I quit 2 hours later, and walked out with a pep in my step. Final word: after speaking with several recruiting firms, they all nodded their head when I talked about Citi in Tampa. One recruiter said "Citi sucks, everyone in Tampa knows it." I'm so glad I left, and I pity the people who stay there and grind it out. There's so much else out there. Within 10 days, two roles were on my plate paying more, with higher-quality work and companies with better culture.

3.0
Apr 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Citi has a great reputation and the best people to work with. The legal issues someone is exposed to are interesting and you can learn a lot about a global organization. It's a great place to stay for a few years if you don't expect rapid growth.

Cons

Open Space in Tampa. The people in NY are tone-deaf when it comes to the working conditions in Tampa. First, the open space concept is not conducive to productivity. The NY'ers say it's for collaboration, but we're all remote anyway in Tampa. The cafeteria was condemned for rats twice so they had to rebuild it. During the construction, they decided to get food trucks which had long lines and unhealthy foods. They ordered everyone back to work while the cafeteria and gym are under construction. There's no coffee available. The traffic on the Tampa campus is unbelievable. Yet, the NY'ers still want everyone in the office. Also, people who are in Tampa will not get the same work assignments or promotions as New York. It's because the NY'ers are afraid of losing their jobs so they keep job security by hoarding a lot of projects and promoting people differently. I don't think it's malicous...but more of a subconscious thing. The benefits are terrible and expensive. There's no IT help or office supplies. It's pretty bad. I would say work at Citi for a few years and then escape.

2.0
Mar 2, 2022
Recommend
CEO approval
Business Outlook

Pros

- Pay is decent - Opportunities within a large banking company - Good resume job

Cons

- The Culture: Working your employees to death is a part of the job. It’s an unwritten IA rule that every employee must be miserable and have no Work/Life balance. Everybody that works in IA hates their job, no exceptions - The Job Itself: It’s terribly uninteresting. All the workload of Public, yet x100 more boring. You’ll fall asleep reading endless DEA’s and completing Workflow Process’s till your heart dies on you at the ripe age of 27 - Management: must just be two kids in a trench coach because none of the decisions from management ever make sense. Employees want a WFH option? Force em back to the office. Our systems are outdated and barely functional? Let’s get a new system that has 0 integration with the old one and barely operates on its own. Record profits at Citi and our employees are underpaid and overworked? Time for a stock buy-back! It’s hilarious how out of touch management is with their employees - Technology: As mentioned above, it’s genuinely funny how outdated Citi’s tech and systems are. Business’s are struggling to get by with their decades old software and management could not care less. Also enjoy waiting 2 months to get access to software that’s vital to your job - Communication: Non-existent. Everything here is last second, ill thought out, and rushed

Viewing 19 - 21 of 36,520 Reviews

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