May 9, 2017
Citizant Response
9yFirst of all, thank you for taking time to share your concerns. Citizant’s leaders want every employee to be satisfied with their job and feel like their work lives up to their expectations. We try whenever possible to help employees advance their careers within the company – and as a private employer, Citizant has no control over whether you can obtain a Government job. And in certain situations, we wish we could offer some employees bigger salary increases than our federal contract rates will allow. But while you’re on the Citizant team, we encourage you to take advantage of our abundant training opportunities to prepare yourself for professional growth, like tuition reimbursement or Lynda.com, which we offer to all employees.
Like almost every employer, Citizant does pay for travel expenses incurred on the job, but not for your commuting expenses. (We hope you know that among the great benefits we offer, you can use a Flexible Spending Account for commuting and parking expenses, which allows you to stretch your salary dollars farther.)
It sounds like there are some workplace dynamics that your supervisor can almost certainly help you address. We encourage you to work through those issues proactively with your manager – all of our managers truly want to help in situations like this. And while some employees may have left your team recently, many of which are beyond the company’s control, Citizant’s overall employee retention is at an all-time high. Several new professionals have joined us recently in both manager and staff positions, and our customers and most of your fellow employees seem to be very pleased with the quality and stability of our teams.