Is Citizens a good company to work for as a Business Risk Analyst?

Business Risk Analyst professionals working at Citizens have rated their employer with 3.8 out of 5 stars in 33 Glassdoor reviews. This is an average score with the overall rating of Citizens employees being 3.8 out of 5 stars. Search open Business Risk Analyst Jobs at Citizens now and start preparing for your job interview by browsing frequently asked Business Risk Analyst interview questions at Citizens .

Does Citizens pay Business Risk Analyst employees well?

Business Risk Analyst professionals rate their compensation and benefits at Citizens with 2.6 out of 5 stars based on 33 anonymously submitted employee reviews. This is 32.3% worse than the company average rating for salary and benefits. Find out more about Business Risk Analyst salaries at Citizens.

How happy are Business Risk Analyst professionals working at Citizens?

77% of Business Risk Analyst employees at Citizens would recommend their employer to a friend. This rating has decreased by 21% in the past 12 months. Business Risk Analyst professionals have also rated Citizens with a 3.4 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.4 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Citizens?

Personal Banker (233) , Branch Manager (201) , Banker (188) , Bank Teller (186) , Universal Banker (168) , Teller (120) , Relationship Banker (108) , Vice President (73) , Licensed Banker (70) , Personal Universal Banker (64) , Assistant Branch Manager (55) , Customer Service Representative (54) , Analyst (48) , Financial Advisor (43) , Manager (43)

What are the pros of working at Citizens according to real employee reviews?

"Benefits are good but have been cut since RBS' desire to spin off the bank" ((in 453 reviews)); "Citizens has a lot of really great people who are dedicated to what they do on a daily basis." ((in 299 reviews)); "Good Work life balance for employees" ((in 180 reviews)); "It also feels great to help my colleagues and team when we have a real challenge to overcome." ((in 133 reviews)); "good training was present wihtin the company" ((in 101 reviews))

What are the cons of working at Citizens according to real employee reviews?

"Lots of hidden toxicity and poor management behind the CREDO facade" ((in 202 reviews)); "Poor upper management and disorganized retail structure." ((in 128 reviews)); "You must get a good manager and department to succeed." ((in 122 reviews)); "No bonus below Vice President" ((in 54 reviews)); "Poor leadership and you have to be in the right “click”" ((in 54 reviews))

Skip to content Skip to footer

Notifications

Citizens

Citizens Business Risk Analyst reviews

3.8

77% would recommend to a friend

(33 total reviews)

Bruce Van Saun

78% approve of CEO

77% positive business outlook

Ratings by category

3.7

Career opportunities

3.4

Culture & values

3.4

Diversity & inclusion

3.4

Work/Life balance

3.4

Senior management

2.6

Compensation and benefits

Business Risk Analyst employees have rated Citizens with 3.8 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Business Risk Analyst professionals have a good working experience there. Citizens is rated in line with the average (within 1 standard deviation) by Business Risk Analyst professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

33 reviews

4.0

Jul 18, 2022

Good, not great

Risk analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible hybrid work environment and conditions

Cons

Political when it comes to promoting individuals

Citizens Response

Thanks for leaving a review! We're glad you're enjoying your time here, but are sorry to hear your comment about promotions. This is certainly not the type of culture that we support, and we take this type of allegation very seriously. Please consider contacting the HR Service Center at 1-866-472-8234 to share more information about what you experienced so that we can look into and address as appropriate.

2.0

Jun 13, 2022

So so

Risk manager

Recommend

CEO approval

Business Outlook

Pros

n/a n/a n/a n/a n./a

Cons

Little growth opportunity, silos, old school management blocking younger professionals.

Citizens Response

Thank you for sharing your thoughts. We're sorry to hear you are not enjoying your time with us. We encourage you to call Citizens’ HR Service Center at 1-866-472-8234 so that we can look into your concerns.

2.0

May 7, 2022

Under pays against peers

Risk manager

Recommend

CEO approval

Business Outlook

Pros

Decent benefits and friendly managers

Cons

Pay is considerable lower against their peers.

Citizens Response

Thanks for your honest review and for the time you spent working at Citizens. We wish you great success in all your future career pursuits!

Viewing 13 - 15 of 33 Reviews

Top companies for "Compensation and Benefits" near you

JPMorganChase

3.9★Compensation & Benefits

Chase

3.8★Compensation & Benefits

Discover

3.8★Compensation & Benefits

BNP Paribas

3.5★Compensation & Benefits

Jobs at Citizens

Business Insights Sr Analyst

First Line Risk Senior Analyst

Corporate Banking Credit Analyst I

Analyst III Leveraged Finance

SR IAM Security Professional

View all Business Risk Analyst Jobs

Citizens reviews FAQs

Citizens reviews Citizens Business Risk Analyst reviews

Citizens

Citizens Business Risk Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good, not great

So so

Under pays against peers

Top companies for "Compensation and Benefits" near you

Jobs at Citizens

Citizens reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Citizens

Citizens reviews FAQs