Is Citizens a good company to work for as a Business Risk Analyst?

Business Risk Analyst professionals working at Citizens have rated their employer with 3.8 out of 5 stars in 33 Glassdoor reviews. This is an average score with the overall rating of Citizens employees being 3.8 out of 5 stars. Search open Business Risk Analyst Jobs at Citizens now and start preparing for your job interview by browsing frequently asked Business Risk Analyst interview questions at Citizens .

Does Citizens pay Business Risk Analyst employees well?

Business Risk Analyst professionals rate their compensation and benefits at Citizens with 2.6 out of 5 stars based on 33 anonymously submitted employee reviews. This is 32.3% worse than the company average rating for salary and benefits. Find out more about Business Risk Analyst salaries at Citizens.

How happy are Business Risk Analyst professionals working at Citizens?

77% of Business Risk Analyst employees at Citizens would recommend their employer to a friend. This rating has decreased by 21% in the past 12 months. Business Risk Analyst professionals have also rated Citizens with a 3.4 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.4 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Citizens?

Personal Banker (233) , Branch Manager (201) , Banker (188) , Bank Teller (186) , Universal Banker (168) , Teller (120) , Relationship Banker (108) , Vice President (73) , Licensed Banker (70) , Personal Universal Banker (64) , Assistant Branch Manager (55) , Customer Service Representative (54) , Analyst (48) , Financial Advisor (43) , Manager (43)

What are the pros of working at Citizens according to real employee reviews?

"Benefits are good but have been cut since RBS' desire to spin off the bank" ((in 445 reviews)); "Citizens has a lot of really great people who are dedicated to what they do on a daily basis." ((in 306 reviews)); "Work life balance is good" ((in 182 reviews)); "It also feels great to help my colleagues and team when we have a real challenge to overcome." ((in 131 reviews)); "good training was present wihtin the company" ((in 104 reviews))

What are the cons of working at Citizens according to real employee reviews?

"Lots of hidden toxicity and poor management behind the CREDO facade" ((in 194 reviews)); "You must get a good manager and department to succeed." ((in 125 reviews)); "Poor upper management and disorganized retail structure." ((in 124 reviews)); "Long hours and a lot of red tape with risk / cyber groups to implement anything" ((in 59 reviews)); "No bonus below Vice President" ((in 57 reviews))

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Citizens

Citizens Business Risk Analyst reviews

3.8

77% would recommend to a friend

(33 total reviews)

Bruce Van Saun

78% approve of CEO

77% positive business outlook

Ratings by category

3.7

Career opportunities

3.4

Culture & values

3.4

Diversity & inclusion

3.4

Work/Life balance

3.4

Senior management

2.6

Compensation and benefits

Business Risk Analyst employees have rated Citizens with 3.8 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Business Risk Analyst professionals have a good working experience there. Citizens is rated in line with the average (within 1 standard deviation) by Business Risk Analyst professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

33 reviews

1.0

Jul 17, 2014

Riddled with sub-par management and incompetence. This bank made me hate banking, after 16 years in the industry.

Business risk analyst

Recommend

CEO approval

Business Outlook

Pros

Generous paid time off (if your Dept. is staffed and you're allowed to take the time off.)

Cons

The only way to advance is to leave your current position and apply for other positions in other areas of the bank. And if you accept another role there's a good chance your responsibilities will be nothing like they told you they'd be. Horrible "managers". It's a wonder some of them actually find their way to work, let alone earn a VP or SVP title.

4.0

Jun 23, 2014

Good place to work, but a lot of anxiety from potential buyout

Risk manager

Recommend

CEO approval

Business Outlook

Pros

good people that are a lot of fun to work with. I enjoy most of the people at the job

Cons

some high anxiety on job. Also, it seem cut throat when it comes to going for promotions and getting ahead

4.0

Dec 8, 2010

CFG is essentially a super-regional bank owned by a large foreign parent - RBS

Risk manager

Recommend

CEO approval

Business Outlook

Pros

1. Senior management in the risk sphere seems to be very competent. 2. Role offers great exposure to upper management (EVPs), who value your opinion 3. Salary/benefits are competitive given that workload is not too onerous

Cons

1. Huge organization so it may be hard to quantify your overall contribution to the firm 2. Uncertainty regarding future (and bonuses) given 80% ownership by UK government. 3. Does not appear to be clear-cut career progression; need sponsors within organization to chart career path

Viewing 31 - 33 of 33 Reviews

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Citizens reviews Citizens Business Risk Analyst reviews

Citizens

Citizens Business Risk Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Riddled with sub-par management and incompetence. This bank made me hate banking, after 16 years in the industry.

Good place to work, but a lot of anxiety from potential buyout

CFG is essentially a super-regional bank owned by a large foreign parent - RBS

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