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      Citizens

      Engaged Employer

      Citizens reviews

      3.8

      73% would recommend to a friend

      (4,790 total reviews)
      avatar

      Bruce Van Saun

      84% approve of CEO

      65% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Senior management

      Citizens has an employee rating of 3.8 out of 5 stars, based on 4,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      3.0
      Mar 20, 2025

      CPAY

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The positions is remote so it allows for convenience. They pay for travel

      Cons

      No development or leadership. Senior managers look you down

      avatar
      Citizens Response
      1y
      We appreciate your feedback and would like to make sure you're aware of options for exploring career growth at Citizens. If you haven’t yet explored all the resources offered to support colleagues, consider signing up for Office Hours with one of our recruiters, visit the Citizens Talent Matters tool to find opportunities suited to your skills and aspirations, or take advantage of Citizens Academies to develop new skills or hone existing ones.
      1.0
      Mar 19, 2025

      Citizens

      Relationship banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great hours working 8-430 mon-Fri

      Cons

      Terrible management to work for

      avatar
      Citizens Response
      1y
      Thanks for sharing your thoughts. We take all feedback under consideration and appreciate your insights.
      3.0
      Mar 18, 2025

      Overall good

      Bank teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great customer service, stable benefits

      Cons

      High sales pressure, repetitive tasks

      avatar
      Citizens Response
      1y
      Thanks for taking the time to leave a review. It's great to hear that you enjoyed your time with us.
      Viewing 298 - 300 of 4,790 Reviews
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      ReviewsCitizens reviews

      Glassdoor has 5,072 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.