Citizens reviews

3.8

73% would recommend to a friend

(4,790 total reviews)
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Bruce Van Saun

84% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Mar 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Collegues are supportive and team players

Cons

Opportunities for growth can be limited

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Citizens Response
1y
Thanks for taking the time to leave a review! While its great to hear you feel supported by your team, we want to make sure you are aware of options for exploring career growth at Citizens. If you haven’t yet explored all the resources offered to support colleagues, consider signing up for Office Hours with one of our recruiters, visit the Citizens Talent Matters tool to find opportunities suited to your skills and aspirations, or take advantage of Citizens Academies to develop new skills or hone existing ones.
4.0
Mar 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Good compensation , flexible working

Cons

Long hours hierarchical structure demanding environment

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Citizens Response
1y
Thanks for taking the time to leave a review. It's great to hear that you're enjoying your time with us. We appreciate all your hard work!
4.0
Mar 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Hybrid office and work from home Work life balance Competitive pay structure

Cons

Laid off my entire department twice

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Citizens Response
1y
Thanks for taking time to leave a review. We take all feedback under consideration and appreciate you sharing your thoughts.
Viewing 304 - 306 of 4,790 Reviews

Glassdoor has 5,072 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.