Citizens reviews

3.8

73% would recommend to a friend

(1,286 total reviews)
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Bruce Van Saun

84% approve of CEO

65% positive business outlook

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1K reviews

Reviews about "Compensation"

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3.0
Jul 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Good for learning new technology

Cons

No bonus below Vice President No stock options

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Citizens Response
3y
Thanks for leaving a review and sharing your thoughts with us! We're invested a lot into new technology to support our colleagues and customers, so it's great that you've gotten to learn how to use it! We appreciate all you do!
4.0
Jul 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, good benefits, flexible with time off and scheduling, and great workplace environment. I've had the chance to talk to many upper management/executives while working here so it's good that you can get their ear.

Cons

High sales goals so you're always trying to get ahead, low staffing all around so chances are you're gonna have to sacrifice some time to help another branch, and I wish the pay was more competitive with the other banks in the area, lost a lot of employees based off of just better pay, PTO and benefits

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Citizens Response
3y
Thank you for taking the time to share your feedback. We're glad to hear you're enjoying the work life balance and flexibility, but are sorry to hear your thoughts about sales goals. A lot of research goes into the setting of these goals and the majority of our colleagues achieve them. If you'd like to share your concerns more, we encourage you to call Citizens’ HR Service Center at 1-866-472-8234.
1.0
Jul 25, 2022

Not great work environment

Recommend
CEO approval
Business Outlook

Pros

Pay is good, most colleagues are a pleasure to work with

Cons

The region I worked in was a disaster barely any staff most branches operated on two people. New managment was being hired to some branches and not properly picked all were company yes men trying to get their employees to skip lunch so they would not have to close the branch since only two people working. Adding responsibilities that aren’t yours for no extra pay. One day I came in to work the second person didn’t show up not until an hour later do I get a text message after trying to call my manager that the person called out and told me to just open anyway, first off for a bank opening by a single person is impossible to have even half the banks functions second of its dangerous and goes against the bank’s itself policy.

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Citizens Response
4y
Thank you for sharing your thoughts. We're sorry to hear you did not enjoy your time with us. We encourage you to call Citizens’ HR Service Center at 1-866-472-8234 so that we can look into your concerns.
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