Citizens reviews

3.8

73% would recommend to a friend

(4,791 total reviews)
avatar

Bruce Van Saun

84% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Nov 12, 2024

Okay for a first job

Recommend
CEO approval
Business Outlook

Pros

Sometimes great clients, lots of down time

Cons

High expectations of low-traffic branches, forceful sales tactics, taking advantage of financially disadvantaged/uneducated

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Citizens Response
1y
Thanks for taking time to leave a review. We take all feedback under consideration and appreciate you sharing your thoughts.
4.0
Nov 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Strong culture, Large bank resources with a sense of closeness and community

Cons

Working to unify acquired brands.

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Citizens Response
1y
Thank you for taking the time to leave a review. It's great to hear that you're enjoying your time with us, especially the culture and community! We appreciate all you do!
3.0
Nov 9, 2024

A starting point

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fair Benefits and working benefits

Cons

No room for career progression.

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Citizens Response
1y
We appreciate your feedback and would like to make sure you are aware of other options for exploring career growth at Citizens. If you haven’t yet explored all the resources offered to support colleagues, consider signing up for Office Hours with one of our recruiters, visit the Citizens Talent Matters tool to find opportunities suited to your skills and aspirations, or take advantage of Citizens Academies to develop new skills or hone existing ones.
Viewing 421 - 423 of 4,791 Reviews

Glassdoor has 5,073 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.