Citizens reviews

3.8

73% would recommend to a friend

(4,792 total reviews)
avatar

Bruce Van Saun

84% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Dec 29, 2014

ABM

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people and opportunities to make bonuses

Cons

Terrible upper management and awful sales culture

2.0
Dec 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Job security (for branch employees), excellent resume item.

Cons

Exhaustive hours, unrealistic goals, berating for things out of employee's control, nepotism, lack of confidentiality when giving feedback, no support/safety from management or the company w/ hostile customers, rewards to customers for bad and abusive behavior, threats to your employment when "negative" things are talked about or you want to give feedback, excessive micromanagement, expectation to compromise ethic for the sake of making a sale, branch managers lie to staff to serve their interests (time off policies, goals, ethics & practices, scheduling, etc).

Viewing 4324 - 4326 of 4,792 Reviews

Glassdoor has 5,073 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.