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      Citizens

      Engaged Employer

      Citizens reviews

      3.8

      73% would recommend to a friend

      (4,791 total reviews)
      avatar

      Bruce Van Saun

      84% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Citizens has an employee rating of 3.8 out of 5 stars, based on 4,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      5K reviews
      2.0
      Oct 24, 2014

      Great learning experience for beginners

      Teller manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The training resources are at your finger tips. Associates are willing to help from other banking centers. Hours are long but certain branches and managers are wiling to accommodate. Salary and benefits are pretty decent.

      Cons

      There is no room to advance in your career path unless you plan on staying in a the same position for 7 years. From experience, some managers managed branches very poorly as far as customer service and treatment of staff. There is a high turnover in staff..... .

      4.0
      Oct 21, 2014

      Decent company.

      Assistant branch manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love the compensation, benefits and Colleagues I work with. There is also room for advancement. College reimbursement, discounts on banking. New colleagues get 18 days of PTO, which is over 3 weeks.

      Cons

      A lot of micromanagement, and paperwork that needs to be completed unnecessarily. In-store hours are not as good as traditional branches. Have to work a lot of open-closes.

      5.0
      Oct 21, 2014

      So far so good!

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      If your good at sales the pay is great.

      Cons

      Can be challanging must love what you do.

      Viewing 4360 - 4362 of 4,791 Reviews
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      ReviewsCitizens reviews

      Glassdoor has 5,073 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.