Citizens reviews

3.8

73% would recommend to a friend

(4,791 total reviews)
avatar

Bruce Van Saun

84% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Oct 22, 2024

Growing bank

Recommend
CEO approval
Business Outlook

Pros

The bank is growing a lot.

Cons

They push too much for sales! I feel micromanaged

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Citizens Response
1y
Thanks for taking time to leave a review. We take all feedback under consideration and appreciate you sharing your thoughts.
4.0
Oct 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay well, Great community, Great communication, very supportive teams and management.

Cons

Tough to move to a new role

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Citizens Response
1y
We appreciate your feedback and would like to make sure you are aware of other options for exploring career growth at Citizens. If you haven’t yet explored all the resources offered to support colleagues, consider signing up for Office Hours with one of our recruiters, visit the Citizens Talent Matters tool to find opportunities suited to your skills and aspirations, or take advantage of Citizens Academies to develop new skills or hone existing ones. Thanks again for sharing your thoughts!
4.0
Oct 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and hybrid work

Cons

Not the best when it comes to technology.

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Citizens Response
1y
Thank you for sharing your feedback! It's great to hear that you're enjoying your time with us.
Viewing 436 - 438 of 4,791 Reviews

Glassdoor has 5,073 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.