Citizens reviews

3.8

74% would recommend to a friend

(4,787 total reviews)
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Bruce Van Saun

85% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

The collaboration among colleagues makes handling daily financial operations smooth and efficient. There is a clear appreciation for detail-oriented work, and I feel my contributions to the Cash Management Department are valued. The workplace culture is positive, and communication across departments is consistently clear.

Cons

During peak financial periods, the pace can be very fast, but the team handles it well together.

5.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, great people to work with!

Cons

Good amount of down time

5.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and people that really care.

Cons

Too many meetings so not enough time to work.

Viewing 43 - 45 of 4,787 Reviews

Glassdoor has 5,067 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.