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      Citizens

      Engaged Employer

      Citizens reviews

      3.8

      73% would recommend to a friend

      (4,790 total reviews)
      avatar

      Bruce Van Saun

      84% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Citizens has an employee rating of 3.8 out of 5 stars, based on 4,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      5K reviews
      1.0
      Jan 15, 2014

      Administrative help paid poorly, treated poorly, in dead end jobs with no opportunity for advancement or growth.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no "Pros" career wise to being in an administrative position at Citizens.

      Cons

      Low wage, no career path / direction / opportunity for advancement or growth. Often moved from working in one state to another state and if you suddenly get moved and have to pay 10% of your pay for parking when you didn't previously have to, you are not reimbursed. Administrative professionals are not eligible for officer titles, bonuses or incentives, even if you support C level execs. Unfortunately it is not a respected position in the bank. You are the bottom of the barrel and treated like gophers by everyone in the company.

      1.0
      Jan 13, 2014

      Working for Citizens Bank was a complete nightmare.

      Teller i
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are not many pros for this bank. The pay is good and worth it If and only IF you have a good manager (branch and teller).

      Cons

      There is not enough training on the software. Many managers leave it to other employees to train tellers. Management does not listen to employees. No balance between work and life. Be careful not to be set up by Branch Manager and Teller Manager.

      Viewing 4516 - 4518 of 4,790 Reviews
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      ReviewsCitizens reviews

      Glassdoor has 5,072 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.