-Branches in constant turmoil due to high turnover, poor morale, and serious understaffing
-Top heavy with middle and senior management clueless and out of touch with the front lines
-Over the top aggressive, unethical sales environment
-Bank hostile to older workers who feel forced out, replaced with younger colleagues less knowledgable and unprofessional
-Bank subject of at least two class action lawsuits for violations of fair labor practices
-Traditional branch colleagues are not cross trained which creates disconnect with in-store branches
-Bureaucratic and micro-managed branch environment which fosters favoritism and other cliques
-Human Resources department very lackluster, poor on-boarding process, new hires not properly trained
-Very poor pay package especially for Bankers, Teller Mangers, and Tellers, not competitive with other financial institutions
-Incentive program changes on "which direction the wind blows", sales goals unrealistic, goals should be eliminated and payouts based on customer satisfaction scores that are fair and accurate
-Constant cutbacks including branches now cleaned twice a week, yet bank spends money hand over fist on marketing brochures, materials, etc. that get thrown out!
-Wants to go paperless yet introduces more paper everyday with mindless trackers, sheets, graphs, you name it, all part of what they call Branch Transformation
-Excessive e-mails, endless conference calls
