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      Citizens

      Engaged Employer

      Citizens reviews

      3.8

      74% would recommend to a friend

      (4,790 total reviews)
      avatar

      Bruce Van Saun

      85% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Citizens has an employee rating of 3.8 out of 5 stars, based on 4,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      5K reviews
      4.0
      Aug 28, 2013

      Great Place to work

      Banker ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training is straight forward. Plenty of work with some down time. Laid bake branches.

      Cons

      Not always foot traffic, have to find things to do. See the same customers over and over again.

      3.0
      Aug 18, 2013

      Quantitative Analyst

      Quantitative analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can have access to different areas, and learn things cross functionally. And since it is a small bank, colleagues are easy talking persons.

      Cons

      It is a small bank, so it is not very competitive to big players. The turnover rate is a bit high. And the structure keeps changing.

      1.0
      Aug 16, 2013

      Worst job I've Ever Had!!

      Personal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Hours....if you work in a traditional branch. (If you work in an in-store branch, you will work until 7 everyday including holidays and you'll work Saturdays and Sundays until 3) - Paid training (pay mileage to training facility) - Small bonuses if you can somehow magically manage to meet the quarterly sales goal - Three weeks vacation begins immediately - pays better than most banks

      Cons

      - Very poor management (micro-managed) - Cold calling twice per week until 6 sometimes 7 at night - Goals are unattainable and you will be terminated for not hitting them - You will stand by Get-Go gas pumps and sell checking accounts and credit cards - You will walk up to people shopping for groceries in GE stores and sell accounts and credit cards - You will be told an hour before you are due to leave for the day that you're working past close to make cold calls. - Very stressful job for the pennies you will make - Your manager will make or break your experience here - You will be asked to do unethical things in order to hit goal

      Viewing 4564 - 4566 of 4,790 Reviews
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      ReviewsCitizens reviews

      Glassdoor has 5,071 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.